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  1. fuentric

    Could not initialize OPOS Cash Drawer: RSDirect.cd1

    I was getting this same error and restarting all terminals resolved issue. End-user reported that term1 (which has cash drawer connected), had temporarily lost power. This was a 3 terminal system, so I shutoff all terminals, then started term1 first. Once that term was up a running, I started...
  2. fuentric

    Aloha, Replaced Terminal, Items ordered with new terminal not being sent to video display

    Issue still not resolved. Did not find a kds installer for term2. I'm not sure if I even need to install anything on term 2. I compared programs list with the other terminals and all match up. Not sure why items ordered from this single terminal won't send to the video monitor, but all...
  3. fuentric

    Aloha, Replaced Terminal, Items ordered with new terminal not being sent to video display

    @ErikWong - Thank you for the hint. At first glance, I can't seem to find the KDSSetup.exe installer anywhere on BOH. I'll continue hunting. I haven't had any luck with Google either. I guess I didn't realize that FOH needed an additional install for video to work. I assumed everything...
  4. fuentric

    Aloha, Replaced Terminal, Items ordered with new terminal not being sent to video display

    No luck so far. I tried the following. 1) Term3 is the only terminal that referenced QSR in the ibercfg.bat file. I copied the following 5 lines from the file on term3 to the file on term2. Restarted term2, and issue was not resolved. Items ordered from term2 still not going to the video...
  5. fuentric

    Aloha, Replaced Terminal, Items ordered with new terminal not being sent to video display

    Thank you for the reply. I'll take a look at that and post results. I do remember term3 had a few QSR fields in ibercfg.bat, but those fields are not on the .bat file on any of the other terminals. I'll copy the QSR lines from the bat file on term3 to term2 to see if it fixes issue. When...
  6. fuentric

    Aloha, Replaced Terminal, Items ordered with new terminal not being sent to video display

    I had to replace term2 on a 5 terminal Aloha system. All is working fine on the new terminal, except no items are being sent to the "grill" video display. For example, I can order a hamburger and chips on term1, 3, 4, or 5, and the chips will print in the kitchen, and the burger will go to a...

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