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  1. bolaji07

    Avaya IP Office Reboots. Cold Start once a week?

    @ TonyBigD, Do you have voice mail pro? If you do which version?
  2. bolaji07

    Avaya IP Office Reboots. Cold Start once a week?

    Reason: Abnormal Termination Termination Cause: <TLB Data Load Error> addr=b15241d2 d=5 pc=f0285e30 stack=f0285cec f0285ed8 f00f84fc f00edee8 f027de44 I had this error after our IP office logged out all our phones and after making search for resolving the error, i find the solution in Avaya...
  3. bolaji07

    Termination Cause

    no voice mail was activated at this time. only used the system status to identify the possible problem (Error).
  4. bolaji07

    Termination Cause

    Also, find attached the control unit audit and when it twice happened last. http://files.engineering.com/getfile.aspx?folder=711862bc-4acc-410f-83aa-d43d6140af3a&file=error_2.JPG
  5. bolaji07

    Termination Cause

    Well, what i did actually resolved the issue in my office and its not rebooting anymore. Find attached the last TLB error and the time it happened. we are fine now. :) http://files.engineering.com/getfile.aspx?folder=2e18ba75-7acf-4e96-b95c-5042690b193d&file=Error.JPG
  6. bolaji07

    Termination Cause

    yes it is, Understanding the error message which appears on system status is link to Resources which also display the voice mail error "The following system resources are all in use". with the last date of congestion. meaning, it has occurred severally and needs an attention. "The following...
  7. bolaji07

    Termination Cause

    hi Janni78, Find the link below: https://downloads.avaya.com/css/P8/documents/100150298
  8. bolaji07

    Termination Cause

    thread940-1665839 Reason: Abnormal Termination Termination Cause: <TLB Data Load Error> addr=b15241d2 d=5 pc=f0285e30 stack=f0285cec f0285ed8 f00f84fc f00edee8 f027de44 I had this error after our IP office logged out all our phones and after making search for resolving the error, i find the...
  9. bolaji07

    IPOCC Taskflow disconnecting

    Okay, i will check. Thanks
  10. bolaji07

    IPOCC Taskflow disconnecting

    Okay Thanks. But in this case, the server didn't reboot and the default task flow was already selected. It still disconnects and i have not been able to find a permanaent fix for this issue
  11. bolaji07

    IPOCC Taskflow disconnecting

    IPOCC Taskflow keeps disconnecting and customer has to keep re-activating it to make it work. Does anyone know how to fix this issue on Avaya IPOCC? The customer does not want to keep re-activating.
  12. bolaji07

    Avaya IPOCC Web Chat not working

    Thank you, will do that.
  13. bolaji07

    Avaya IPOCC Web Chat not working

    okay but how can i ensure that it is shows the site is a trusted site because now it is still showing it as an untrusted site when i try to open it
  14. bolaji07

    Avaya IPOCC Web Chat not working

    Thank you so much. It is working now locally. But it is working on a particular port(28443) instead of port 8080. There is an issue with https because it is only working with this address "https://localhost:28443/WebChatApp/" and we would want it to work with "http:" Did you face this...
  15. bolaji07

    Avaya IPOCC Web Chat not working

    Thanks so much. The document is really helpful. I changed to using this java example instead but while accessing the page through internet explorer, i am now getting error "HTTP Status 404 - /WebChatApp/ type Status report message /WebChatApp/ description The requested resource is not...
  16. bolaji07

    Avaya IPOCC Web Chat not working

    I am using a the PHP chat example,attached is the backend file that is to be edited to the our particular server settings. Please can you check and see what i am doing wrong? For PHP(in the readme files)it was stated to install JDK,http server and webproxy which i have done but still not...
  17. bolaji07

    Avaya IPOCC Web Chat not working

    Yes,the topic is connected on open fire.(it is showing as online(green color).
  18. bolaji07

    Avaya IPOCC Web Chat not working

    i couldn't see any log on TTrace for chat taskserver which means there is no connection between both parties at all
  19. bolaji07

    Avaya IPOCC Web Chat not working

    That's interesting,how did you perform the integration between the chat application and the xmpp server to make it work?
  20. bolaji07

    IPOCC Chat

    You can just restart the "IPOCC Chat taskserver and TOMCATWWW" from services if you don't want to restart the whole ipocc

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