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I have a new customer that has a SonicWall TZ105. At this time they do not have the login info so I can't access it. What I want to do is add a second internet connection to the unit so that they can have a cable primary data connection and a back up DSL connection. While I am used to larger...

Wow, I am a stalker. Really? I have answered this before. I DID statically assign 4 of the 001B phones, with ALL of the information. I did two with the seperate IP's for the call center and the file server. I did the other 2 phones with the call center IP in both. Neither way worked. I can see...

I understand what you guys are saying, but this is how it ran for 5 years with no problems. Three weeks ago it has an issue that only affects one group of MAC addresses. What other conclusion would you come to?

Thank you for the input. Let me ask this question. The manager has a check box on the DHCP screen that states DHCP for Avaya phones only. It is checked. How does the IP500 know which MAC's are Avaya MAC's? This is the list that I am looking for. The only Avaya partner is about 2 hours away and...

The IP500 is a version one, which has a CF card installed. While no one has been able to tell me exactly what is stored on the CF card, it is my belief that the card is starting to deteriorate, leading to a data loss. Unfortunately, no one can tell me how or where to get a replacement card. I...

NO changes have been made to the network. All phones of both MAC addresses worked almost 3 weeks ago. There are no V-LANs. The phones that work do not get an IP from my SonicWall so they must be getting them from the IP 500. When I program ALL info statically into a phone, IP, mask, gateway, IP...

Hi Guys! Like I said earlier, I tried to static address the phones. They will not connect to the Avaya. They do get an IP from my SonicWall. The other MAC addressed phones connect with no issues. That is why I believe that the entire issue revolves around the list of approved MAC addresses in...

janni78, exactly what is " custom DHCP option 176"? mforrence, I did try to static the info, the phones would then stick on 'discovery' with the call server IP displayed. That is why I am convinced that the issue is how the system is verifying that the MAC is a valid Avaya MAC. This is what I...

Thank you all for your responses! janni78 - no V-lans, I also am not sure I understand what you would have me add to my SonicWall. intigrant - there have been no changes to the network as I am the only one that does them. I can see the 001B phones try to register - at the bottom of the...

If needed, there are 3 components, the IP400 System trunk box, the IP500 System Unit (I do not know how to tell V1 from V2) and an XP computer with the Office Manager 6.2 loaded.The IP 500 has one card installed.

When I set up the SonicWall, I left a range out of the scope per the Avaya company's request. All phones are supposed to receive a 192.168.2.XXX. The working phones get an IP in that range. I have nothing in the firewall to facilitate this, no MAC lock, nothing. All of the none functional phones...

I have an Avaya phone system that is part of a network that I manage. I did not install it or manage it previously. That company is defunct. It states that it is an IP Office 500. The software on the XP computer is identified as IP Office Manager 6.2. Two weeks ago all 50+ phones worked fine...