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curlycord, I was waiting for a response like that but I didn't expect the extra fun you threw in about hair color! Thanks for spicing it up. This issue began after a hired professional worked on this system. Since there are kind, friendly people on forums (which I do believe are the appropriate...

I'm sorry, I understand this may not be the best forum for people who don't understand the basics, but I can't follow those directions. Is this something I am to do on the actual phone or is there a software program I need to be using? How do I access programming? I found these more detailed...

Correct. This is the general voicemail box; a patient can choose to leave a message here, or they are automatically routed here if they select no voicemail box to leave a message in. It used to ring the default 4 times and allow them to leave a message. Unfortunately, there seems to be no limit...

Alright, so we don't quite know how to do all the programming that everyone is suggesting. I think what we need to do is the "call forward no answer" thing. Hawks... I know the extension, but could you give us some more details on how to go into programming and program it to CFNA? I've read...

We have a CCR tree set up with prompts giving extensions that point to various mailboxes within the office. However, if no extension is entered, it just continues to ring and the general mailbox does not pick up automatically. It used to do so. We had a tech out to change some other voice...