Search results for query: *

I am starting to think could be a problem with the Database of the Contact Recorder, because the recordings are being created. Does anyone knows what is the database used by Contact Recorder in Linux platform? I know in Windows is Postgres but in Linux I have no idea and I don't find...

Further info: the wav and xml files are moved from /opt/vmpro/VRL to /additional-hdd#1, so the translation is ok. Contact Recorder update the Recorder Counter, but still Recordings doesn't show any record filtering by today. It is pretty weird because the record is in the right place, but then...

Hi, I am installing a Contact Recorder in a Virtual Primary Server with VM Pro in it. The Contact Recorder has setup the Handover Folder to /opt/vmpro/VRL and the Call storage path to /additional-hdd#1 which is my additional hard disk. The problem is that when I make a call which is recorder...

Thank you for the answers. The idea was to add all the licenses in the SE because it has High Availability with VmWare, but our digital extensions has to be in the IPO500V2 system. So basically all the IP Softphones are going to be registered in the Primary Server, and the same with the Sip...

Hi, I am installing a Virtualized Primary Server + Expansion Server IPO500V2. Is my first time in SE so I am a bit confused with the way it works. I see in Manager both systems (Primary and Expansion) and both have the same tree (users, extension, groups,ars,...) so my question is the ip...

To the second question I answer myself, there is no Ip Office Digital Station 30B (Digital Module) V1, so I suppose it is compatible with Ip Office V2 without issues. Thanks

Hi, My company is doing an upgrade from the old R.7 IPO 500 V1 to SE R9.1+IPO 500 V2 and I have a couple of doubts: -Is there a way to move the recordings from Contact Store to Contact Recorder. Or at least can I access to Contact Store (just to listen the old recordings) when it is not...

Thanks for the answer. That is my case, besides I am working with HA VMWare and I prefer to have Contact Recorder + VM PRO separated because when Contact Recorder starts to have massive recordings will be a nightmare have HA working with a huge virtual machine.

Hi, I have a virtual Primary Server with R9.1 and I wanted to aggregate an Application Server (virtual) for VM PRO an Contact Recorder. After install the Application Server virtual machine and the ignition process I login in Primary Server Web Manage and I went to Solution Settings / Application...