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We have polycom conference unit and for some reason when we call both parties and click on conference button its not getting connected. We also tried with Avaya conference. All Analogue Conference Units and we are facing the same. One line is active and the other stays in Hold. So we thought we...

Hello can anyone tell me what the code i can use in analogue ext to make a conference call in eMG80 other than using the hook?

Hello, We have programmed T-net between eMG80 and eMG800 which is working fine, After that we programmed an IP network between UCP600 and eMG800. For some reason UCP600 can hear both eMG800 and eMG80. But eMG800/80 can't hear UCP side. Any Ideas?

Hello, We have VCIM connected to UCP100, for some reason when we use the VOIP channel of it to call between UCS clients there is no voice however the VCIM(MCIM) is working normally in case of audio conference.

Hello All, We have programmed ccs but facing this issue all calls are coming only to one HMP port meaning the first call is hearing the welcome message and other calls at the same time only hear ring back tone without any welcome message. Note that all HMP ports are connecting, and registered...

other phones i can login to them normally on the same system only 2 (lip-9002) phones we are facing this issue

Dears, We are facing this strange web page for 2 LIP-9002 has anyone face something like that, we tried admin, ipkts, lip, leaving them empty) nothing work!

Has any one faced an aralm on UCP "license copy over" what exactly this aralm means?

Hello, Has anyone tried to connect Cisco 7975 SIP phone with UCP?

hello I have an ipecs cm system version 3.0M and i want to upload the license on it. Can someone tell how to do that. I have tried to go to File Management and upload the license file there and then enter putty and write pro -c but the license was not activated. Please advice.

Hello, We have upgarded aria SOHO system to version GS84P-C9Ea_20141208 but after that the stations are unable to pick up an internal call from another ringing station where the person may not be present. Can you please advice.

We didn't test that. But we test voice mail to email functionality and it works perfect

We tried with bont ON and OFF.

Hello All, We tried this feature for smdr mailing (image A) and it is not working, will it be possible to make settings similar to voice mail to email functionhttp://files.engineering.com/getfile.aspx?folder=20e685f2-fb89-48f2-80ea-e83472e336c0&file=SMDR.jpg

Hello All, Thank you so much for the information. Can you please advice how to program the SIP trunks just to make sure that my programming is right. 1- SIP CO Attributes --> domain and proxy are the IP address of the other system 2- Registration UID Range 3- SIP Trunk Group is the VoIP...

I have tried the following: 1. set 'internal and loop LCR' in ADM 220. 2. set LCR Type 'Both'. Compared Digits ' 1** ', DMT1 010101 , DMT2 010101 , DMT3 010101 in ADM 221 3. set Networking Number Plan Bin : 1 in ADM 222 CO Group :5 for sip call. Then tried to dial 110 it shows on the...

i have programmed SIP trunks and SIP Ext and the SIP trunk is showing registered. The other side "Advoco" can call the UCP, but when i try to make a call from the UCP and dial the extension number in the other system for example 110 is shows GRP CO busy. but when I choose the VoIP line it dials...

Hello, what the programming you did? The other PBX called Advoco and it only have SIP trunk no H.323, digital or analogue.

Dear All, I have the following scenario: System A is UCP100 connecting though SIP Trunk to another system that only has SIP connectivity. The site has BRI lines that is connecting to UCP system. We want when the call reach the BRI lines to be forwarded directly to system B and when system B...

Dear All, i am programming SIP network between UCP and another PBX. the incoming calls to UCP is working fine. But when i try to make a call from UCP to the other PBX it shows on the screen CP GRP 5 busy. Can you please advice.