Search results for query: *

IP Office version is 10.0.0.2.0 build 10

Hello, Is Avaya Communicator 2.1.3.0 compatible with Windows 11 ?

What i meant was that i called a number which is directed to a voicemail module. I believe that after an import of a MBD file i need to click on Save and Make Live, which i forgot the first time. If i import the file and i click on the Save and Make Live the programm crashes (the sign that it is...

It was indeed the password in the voicemail pro client. Only when i call now i get a default messagge "enter your mailbox number" I copied the WAV map from the old server to the new one. And in VMPro > Administration > Preferences > General i set the type to IPOffice. Could it be an error...

Hello, I have a problem with a customer with the VoiceMail Pro. I installed it on a new server (Windows Server 2022), imported the backup, copied the WAV files, started the VMPRO service and stopped it on the old server. I change the IP address of the VMPRO in de IP500 V2, but after the restart...

I don't have buttons to programm. It's 3rd party Dect phone thay have for listening to the the voicemails.

Thanks for the help. The "voice question" instead of the "leave" action did the trick. I made a source number H18886 at a certain user. For entering it, i need to use the shortcode i made? Voicemail Collect with number ""18886" ?

Hello, In VoiceMail Pro i programmed an action Leave Mail. I selected a recorded prompt and with Specific i selected Mailbox and entered a Group's internal number ( for exapmle 18886 ). When i call the number and i reach the Leave Mail Action, it plays the selected, recorded prompt i want...

Hello, We have a customer with the a problem logging in One-X Portal. They connect to localhost:8080/onexportal.html and the login page opens. When the login credentials are filled in and press Connect, teh One-X Portal opens for a few seconds, you see it tries to find call history, but then...

We have a customer with a Softconsole 9.1.900.2 When they view in the Call History they only see the logging till january 31. All calls later are not shown. Anyone has any idea what could cause this? Kind regards, Marc Verheijen

Announcemnet was recoreded and i checked if queueing was enabled, and it is enabled. Is it possible the PBX handles an internal call different on a group then external? Is my announcement working if i call the group internal? If i remember right a call from an Auto Attendant to a group is...

Hello, We have a customer (using embedded vm) where we set up an Auto Attendant. When making a choice in the Auto Attendant, calls are routed to a group. On that group i programmed that an announcement should come after 10 seconds. But when i call the external number and make a choice within...

Using Mobile Twinning is giving the same result, so i guess it is the same settings i can't find for Call Forwarding to External. I know it are some SIP Line Settings, but since there are so many differences between R11 SIP line settings and R10 ( and earlier ) SIP line settings i don't know...

We have an IPOffice 500V2 R11.0.4 where they use Call Forwarding to external number. When the external destination rings, they see the company's own number instead of the number of the original caller. Anyone has an idea where to change that?

Is the Security password in R11 still the same? securitypwd

The system is rebooted. If downgrading to R11SP2 is the only solution then we have to try that. For now we placed a Digital16V2 and plugged the 5410 sets on this module.

We already tried the 1400 serie, then the same error occur. And again, we have the same problem on the Phone2 ports.

They are on the right firmware. I checked and double-checked.

R8.1 (65)

Avaya 5410. But on the Phone2 the same problem occurs.