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I am getting this error that pops up on the CMD window when I try to launch either the WEB page or the Call Pilot Manger from the Element Manager. Any way to fix this? Thanks CMD Displayed: "C:\Program File\Nortel Business Element Manager\BusinessElementManager\bin>

What is the recommended cordless handset that can connect to an IP Office 500? Are these easy to install for example do they just plug into the IPO control unit digital port I am using 5420 digital sets? Do they need a license etc?

Could someone tell me what a TAPI tool is I see that it needs this as well. IS this something that I need to key a keycode for?

I looked for documentation on this upgrade but could not find it. Is it possible to take a CICS 816 and install a PRI via a DTI card and also increase the number of extensions to 24? This unit is currently using a Call Pilot 100. If so does anyone have a list of what equipment is needed? I...

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Does PCM for BCM50 work on Windows 7?

Oh the reason I mentioned that is because that may actually be the answer for me but I can not remember how to set this up? Any suggestions on how to solve this for the user? Thanks!

I have an employee that needs to be notified when messages are being left on two separate voice mail boxes via the AA. Is t possible to have two different virtual Mailbox numbers and when a message is left the MWI on the set lights for both? I seem to remember that this is possible with the...

Does anyone have any suggestions for adding a cordless handset for a warehouse to an IP Office 500? Can I use just a regular analog like an AT&T or UNIDEN? What doe most people like and find to be durable, maybe even with a belt clip or Bluetooth interface? Thanks

I agree. I am really glad about the cloud because it's been rapidly getting rid of my customers servers and expensive IT quipment in the phone room and what I've noticed is the reduction or elimination of the incompetent IT geek. All these guys need is a business license for $45 in this state...

let me throw something out to you guys. There are situations where because of the design of a building or lack of facilities or because of the cost involved in pulling additional or new cabling there is no other option other than splitting the cable. Or if you only have 2 pairs to work with or...

it's a PBX II Gateway and an 8 port 6000 extender. Thank you

If installing a Citel MCK Extender for a Nortel what would be the best Upload and Download speed that I should order on both ends from my internet provider? I can't seem to find that in their documentation.

Thank you IPGuru I will try your way. The only problem I now have is that I can not use *3 to collect the messages when using the MAIN voice mail. I had the Users voice mail set up for a Breakout of *3 to *99 VM Collect. Any suggestions. This user calls in on their own analog line when their...

Touch Tone thank you for your clear instructions I set programmed this as you outlined but when I got the 4th line I can not find a GROUP 601 only a GROUP MAIN and 602. When I tried to assign GROUP 601 as OVERFLOW to the MAIN only HUNT 602 shows up as an option. Thank you

I am just trying to maybe forward calls to ext 201 after so many rings and let that voice mail answer and take the message and then light the red light on that handset.

Thank you I could not find how to create a ghost ext. and send calls to it or set this up.

I have an IPO 500 V2 version 7.0 with embedded VM. I have three exts 201,202,203 with 4 analog lines ringing in a MAIN hunt group. That works just fine. We now need the calls to ring about 4 times and then have ext 201 voice mail answer the call. What is the best way to do this please?