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Hi marsh0, What kind of lines? Generally PSTN will use MMC 406 table. ISDN/SIP will use MMC714. Also if you dial 500 internally do all extensions ring?

Is the SVMi-20 an E or I? SVMi-20E are accessible first off through the serial port with Hyperterminal or similar program.

The iDCS100 and 500s were prone to power supply issues. If you can swap the PSUs, that may help.

SYQUEST Is the member of the group eg. extn 203 in Group 503 when you input VG 503? Just curious.

MMC 406 Trunk Ring. Point the 2 CO lines (Usually 701, 702 and so on) toward the Station eg. extn 203. You could set a forward/no answer by dialing 603 then the Voicemail Group (Usually 519). You could set the no answer timer in MMC 502 to 15 seconds giving the client time to answer the call...

Hi chriskane001. Try setting up the Station Group in MMC601 as an UCD Group with Unconditional Members. Then in MMC607 you will see first and second message. Change these to 1020 and 1021 (Unrecorded Prompts) These can be recorded by programming a VM ADMIN button onto the handset. In the VM...

Check port 6001 is forwarded to SVMi20I's IP Address. Also TCP 21. What version is the SVMi-20I?

Device Manager doesn't support connection to a SVMi-20e, only the SVMi-20I. You would need Hyperterminal or similar program to connect to the SVMi20e.

Hi Andy, Check in the Voicemail to email settings. Where you set the SMTP settings, there is a drop down arrow where you can set the offset for your timestamp. Hope this helps.

Hi tommcmlx. Can you get into MMC 425 CID Trunks and see if Trunk 704 is set to Normal Trunk? Are there any spare Analogue Extensions on the OS7100?