Thanks for your suggestions. External calls made after-hours to the main company phone number (the switchboard phone) are answered by the auto attendant. We want to have those calls forwarded to the external number (the answering service) and use a schedule to make it automatic. Is there a way...
We have a Nortel BCM450 system running Version 3.5 software. External calls made after-hours to the main company phone number (the switchboard phone) are answered by the auto attendant. We want to have those calls forwarded to an external number (an answering service) and use a schedule to make...
Not sure if this is the correct forum, but here goes... The company wants to program their Nortel BCM 450 system to forward incoming calls to an answering service after hours. Is there a way to do this? Any assistance would be greatly appreciated.
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