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This should help: https://www.tek-tips.com/threads/tls-certificate-issues-with-web-self-admin.1821183/#post-7547655

Hi Everyone, We're implementing Avaya IP office Server Edition with Avaya Workplace applications. We've used self signed certificates for a long time. I'm new to CA certificates, but from the online reading it seems we can't get a certficate with IP addresses. Just wanted to see is there any CA...

Hi John, Since you have internal IP for IP Office, there must be a external router/firewall connecting you to internet. You'll need to open and forward ports from your external router/firewall to IP Office. Leave the IP Office firewall to default. Port forward below to Avaya IP Office Address...

It seems your firewall might be causing issues as STUN is showing it "Blocking Firewall". Have you opened the necessary ports?

Hi LCGmx, It's a known limitation. see attached from the https://support.avaya.com/css/public/documents/101078726 page 11.https://files.engineering.com/getfile.aspx?folder=9c204dca-cf65-40dc-aab1-75417d0bcaf2&file=Screenshot_2024-05-10_133528.png

Hi DSM600RR, were you able to get an answer to this inquiry? I'm running into the same thing with remote phones. Do we need to reset the phones everytime certificate is regenerated or is there any other process we can follow?

Hi guys, We have Avaya IP office 500 v2 11.1.3.1 with SBCE 10.1.2.1-84-23872 working with MS teams. It was all working fine until last week. Now call transfers are no longer working from MS teams back to IPO. I checked tracesbc traces and getting SIP Error 404 Not found from MS teams after the...

Is this an existing install and was it ever working? If existing what changed? Check to see if any user mailbox is full. If it's a new install or happened after an upgrade maybe upgrade to the latest version on IP OFFICE. If I were in your shoes I'll definitely try creating a new config with...

Sounds Good. Please let me know how it goes. Good Luck!

Hi there, I am not sure if anyone else is experiencing the same but we have multiple locations, all are independent from each other on different releases of IP Office 500 v2 11.1. all locations are rebooting once a month or every couple of months with the same errors (OSMemPool::Allocate Out of...

1. First regarding the RootCA, I just downloaded the PEM from the IPO server and name it IPO_RootCA.crt. Is that correct? Yes, That's correct. 2 Is there any changes that need to be made there? No changes on these Root certificates 3. that is what is installed on the SBC? Yes, for...

Hi Guys, I'm setting up my first SBCE 10.1.2 with IP Office 500 v2 11.1.3 SP1 remote phones(J179 and Avaya Workplace) and Microsoft Teams. I have it setup and remote phones are working. However, having 2 issues, 1. I can't get the presence working (Calls are fine) on Avaya Workplace v3.35. - I...

There's a CP available for this now. Contact Avaya support to get it.

Make sure you've enabled HTTP Read, and Write under security settings insecure interface.

Other settings that may help: - Disable firewall on PC - Enable System > Unsecure interface > Program Code in system security settings.

Thank you Shaun. :)

Hi Guys, many of our clients are complaining about the quality of Avaya's Dect phones. Many have broken charging ports on phones and many chargers are broken too. This is happening to multiple clients across different locations. I'm just wondering if anyone else has experienced this and if we...

Dial *17 and log in to the mailbox to listen or delete these recordings. Other than that you can use an SSH session to download the recordings from the server and then delete them from the mailbox.

I'd start by checking what's common between those phones that have issues? Do those phones get used the most? Firmware on the phones? are they on same switch?

Try setting up one of your phones as a remote phone to that system to see what results you get. This will point you in the right direction on where to go to resolve the issue.