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  1. CimbasTech

    Test Variable Preferred Messaging???

    I think I found the answer. Condition editor is a test Qsize option. Thankshttp://files.engineering.com/getfile.aspx?folder=7a95a57f-d4cb-4815-a07d-4e7710aeb8ff&file=TestQueueSize.PNG
  2. CimbasTech

    Test Variable Preferred Messaging???

    won't QLength in the hunt group just send the call to the voice mail box? Are you suggesting off the leave action for the group make that do a transfer to the phantom extension that is RCF to HQ? thanks
  3. CimbasTech

    Test Variable Preferred Messaging???

    I have a customer running 9.1 IP Office server edition, single site with Preferred Messaging. Insurance company with numerous hunt groups and queuing. Customer has requested to have their calls RCF to their headquarters(phantom extension that is an RCF) if calls reach a certain number of calls...
  4. CimbasTech

    USB Music on hold Volume R9 Server Edition

    I also have a customer on 9.0.2 Server edition and we are struggling to get the MOH USB to play. Can I ask you for some more detail on how you got it to work? We are currently using an internal wav file as the system source. It looks like we change the system source from wav to external...

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