Search results for query: *

Thanks, Do you know if this is done through the AMC portal?

Hi I have been helping with a Mitel 5000 where the software assurance briefly lapsed but has now been renewed and is showing in AMC (Supplier sent me screenshot) We need to update MCS to 4.3 to take advantage of some new features and this was originally activated with a site ID and serial...

Ok we have tested every hunt group type and cannot get this working, I am reading mixed reports that it is just not possible in V9 and was removed after V8, can anyone confirm this?

You know when the penny drops... of course its not going to work as they cant all answer the phone at the same time. Let me try the other types

Hi, Wondering if someone could clear this up for me. I have a client requiring auto answer in their call centre for external calls, the Agents are members one or more teams (hunt groups) fed from a Auto Attendant. Using the Short code *DCP 400000000,0,2,2,0 we have got this working for both...

Hi, Wondering if someone can shed some light on this one for me? Mitel 5000 + MCS All Running fine, Clients have the MCS phone manager installed. There is a "Global Contacts Directory" set up so they get all the nice screen popping etc, its working great at the staff have been building up the...

Thanks for that! could you point me in the direction of where I set up the trunk alerts?

Hi All I have an IP500 on V9 with a mix of 9608 and 1608 IP phones The system has 8 channels of ISDN30 at the moment, on their old NEC system we used the line keys so the manager could see how close they were getting to maxing out the lines. is there any way of achieving the same thing? i...