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  1. MitelEng23

    Mitel Nupoint forwarding voicemail to emails issue

    Smart host is configured to let Nupoint determine the "from" address. Which is where I thought Fcos will then controll it?
  2. MitelEng23

    Mitel Nupoint forwarding voicemail to emails issue

    I have Nupoint installed on MiCollab and is set up so forwards voicemails to emails. MiVB sw is 7.2 that Nupoint ports sit on. Nupoint version is 16.1.0.13 Enabled Fcos Bits 261-264 Also set up as Advanced UM for each mailbox. Also got COS display options enabled for Nupoint ports: Calling Name...
  3. MitelEng23

    Crestron

    I keep getting sip registration failed any idea's. Have set sip password on MCD same as the authentication password on the VH20 as well.
  4. MitelEng23

    Class room setup for webnar

    Did you get this working bassphone? I too have a clearone phone and am getting sip registration failed or sip registration disabled. I have had a play with the sip device capabilities also but still having no joy any help here would be much appreciated.
  5. MitelEng23

    vMCD with Sip Trunks via vMBG no RTP Stream

    Well checking the firewall all looks ok, when we call the number and look at the firewall logs for traffic we cannot see anything coming at all, but yet on mobile get 'busy'. Raised it with Sip provider waiting on them to do wireshark trace to see whats going on.
  6. MitelEng23

    vMCD with Sip Trunks via vMBG no RTP Stream

    Got this fixed now on Outbound calls. Was port issue on the Firewall side checked them over with customer and advised they needed to open up more ports for bi-directional. Only issue now inbound just getting Busy, but think that is issue with sip provider either giving me wrong number or could...
  7. MitelEng23

    vMCD with Sip Trunks via vMBG no RTP Stream

    I make small changes to the MBG and it allows me to make an outgoing call audio working both ways but then I redial or manual dial out again stops working no audio. All I change is the Set-Side Streaming address from the internal Firewall to the Cisco ROuter which Sip provider has provided and...
  8. MitelEng23

    vMCD with Sip Trunks via vMBG no RTP Stream

    Firewall is a sophox box. I am not sure don't touch firewalls to be honest but I can get customer to do this for me. I spoke with the Sip provider and they advised the seeing the IP address that they are trying to negotiate with is a 212.250.220.77 which is an address we are using for the...
  9. MitelEng23

    vMCD with Sip Trunks via vMBG no RTP Stream

    Hi Guys, Got issue with sip trunks and audio, have no audio at all. The current setup is vMCD programmed for Sip trunks with provider VoiceHost. The Sip trunks then go through the vMBG as a Sip proxy. I have programmed it so far so that the link is up, in service and registered successfully...
  10. MitelEng23

    Sip Trunks not allowing Withheld Callers through

    Sorry forgot to reply back! This did the job! All working. Thanks Chris
  11. MitelEng23

    Sip Trunks not allowing Withheld Callers through

    By deafult those options in the Sip Peer profile are set to 'No'. I will change them to yes and then back to no to see if that makes any difference. Currently this isn't a live site. So we only have 2 Sip test trunks where they have given us a DDI number to call in on and I have programmed it...
  12. MitelEng23

    Sip Trunks not allowing Withheld Callers through

    Hi Guys, Anyone Ever come across Withheld callers trying to dial inbound over SIP trunk but fail straight away. Setup being with Sip trunks presented to a Mitel vMBG which then points to the Mitel vMCD. Calls work fine inbound and outbound. I do ccs trace on vMCD and see nothing coming in at all.
  13. MitelEng23

    5624 IP Wifi Phones No audio

    You'll be glad to know issue was with Sip Trunks not working correctly. Got them working going through vMBG and all calls are being processed fine. Looks like my config was good for the 5624 Wifi phones. Thanks anyway Daniel!
  14. MitelEng23

    5624 IP Wifi Phones No audio

    We going to be rebuilding the MBG and putting into a DMZ, so any info or docs would be brilliant! Cheers Daniel. Much appreciated
  15. MitelEng23

    5624 IP Wifi Phones No audio

    Out of interest, is your vMBG in DMZ or LAN only?
  16. MitelEng23

    5624 IP Wifi Phones No audio

    There is suppose to be a MBG acting as SIP Proxy but we had no audio at all that way so looking to get it working just through vMCD first. The Wifi handsets are in a 10.10.50.0 subnet and the fixed IP devices are in 10.10.70.0 subnet. I will look into subnet on Monday when back on site, sounds...
  17. MitelEng23

    5624 IP Wifi Phones No audio

    Hi Guys, Been installing these 5624 Wifi Phones with vMCD with SIP trunks. Got internal calls working fine with the 5624 IP wifi phones but when calling into them externally they ring but external caller e.g.Mobile doesn't hear ringing. When 5624 IP phone answers the call it is just silence...

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