I have CM 5.2.1 and I find the option "Outgoing Trunk Disconnect Timer (minutes)" over page 3 and I set it to 2 minutes and applied the cor to the station but it didn't help. Call doesn't get disconnected after 2 minutes...
hi,
Call doesn't go through with the following logs.
12:41:12 active station 5457 cid 0x2c7
12:41:12 G711A ss:off ps:20
rgn:1 [10.1.6.97]:49776
rgn:1 [10.1.3.6]:8774
12:41:19 dial 92541804# route:ARS
12:41:19 term trunk-group 88 cid 0x2c7...
Sorry. V22 is mapped in coverage path 1 as below.
COVERAGE PATH
Coverage Path Number: 1
Cvg Enabled for VDN Route-To Party? n Hunt after Coverage? n
Next Path Number: Linkage
COVERAGE CRITERIA
Station/Group Status Inside...
I'm facing problem with ACD. Everything works fine as expected upto point 6 in vector 255 but when it reaches point 7, V22, I get the announcement and ext. 28 keeps ringing and doesn't follow the Coverage Path. Looking forward to your valuable advice.
vector 255
1. wait-time 1 secs hearing...
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