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Thanks Gunnaro, Please clarify, "reduce the timer from 10 to 1." Where is this feature located? Also, Yes, they are analog 8 analog lines.

How do I change the number of rings on my main greeting? I have a greeting/menu on my main number. When I dial it, it rings 3 or 4 times before the greeting/menu answers. How to I change that so that it is immediately answer when I dial the main number. - Avaya IP Office Manager v5.2 - Avaya...

How do I return callers back to user's vm box after the caller breaks out (DTMF 0)? I need the quickest and best solution forsomeone who is not very familiar with the following tools. My Tools are: - Avaya IP Office Manager 5.2 - Avaya IP Office Voicemail Pro v3.2 Your help is greatly...

Thank you Westi, I am not versed well enough on 3.2 either. But, you were very helpful. Thanks for pointing me toward the Reception\Breakout 0,2 & 3 DTMF tones in user's voice mail setting. That took me to where I needed to research. Much appreciated.

I have an Avaya Ip Office 5.2 and Avaya Voice Mail Client 3.2. Currently the office is set up where when a caller calls a user and the user does not answer. The caller has an option to "opted out" when then the caller is ytransfered to a different office. It is set up for all users system...