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Hi Everyone, We have a weird issue here. 2 locations with IPO 11.0.0.2 b23. Main site is preferred and has centralized VMPro with SCN over VPN between the sites. These have been installed for about 2 years without problems. Recently the router was upgraded to an ASA at the main location...

Hello All, Here is a weird one. A user has received 3 separate voicemails in their mailbox. When listening to the 3 messages, it is actually the auto attendant recording for the main phone number of the business playing. It plays the entire AA tree and then disconnects as a regular...

Essentially rub some dirt on it and it will be fine. haha[bigsmile] It is definitely annoying now and limits where you can have the control unit sitting. There is no way I can program the units with them sitting on my desk...or even in the same room.

I have two control units sitting in my office that are both squealing at the moment. We have also had 4 others that had the same squeal. We have also had a few that didn't squeal as much. No actual problems yet, (Knock on wood), but the squeal is horrible

I completely agree BFG. 60 minutes is not enough in some cases especially when voicemail is busy and users decide to save messages. The biggest change that helped was reducing the deleted message retention to 1 hour. I sent sizbut's post to Avaya support and they said they would look into it...

@prefs, From the Avaya docs (take that for what is worth) that setting is for call recording only. I did have the same idea and change that setting just to see if it was the issue anyways and it did not fix the issue. Thanks sizbut That was the suspicion I had with the 60min cap. Of course...

I don't think we go a week around the office without saying at least once, "Avaya is being Avaya". The J179 works perfectly and can do everything on IPO, yet they go out of their way to nerf the smaller models. Pretty convenient that the J139 has all the features on ACO but yet it is "missing"...

Hello All, I have a J159 question. Looking at Avaya docs combined with some google searches, it appears that the J159 can have a j100 wireless card and can enable bluetooth. Of course the double fine print (Avaya style) turns out it is on Aura only. On IP Office, the j100 card works for...

Update Post 46xx had the proper DST settings Firmware of the phones all match SYNC interval is not the problem as its been a week. We still have phones without the proper time. Looks like I am stuck rebooting all the 129s.

Update Post: I made another test extension and the same thing happened. 32 messages this time and 4MB of storage being used. It seems like it is capping at 60 minutes of voicemail recordings and then saying the voicemail is full. Any ideas out there ?

Hello Everyone, I have a customer with IPO SE 11.1.0.4, secondary server and 3 expansions. Voicemail is VMPro on the Prime server. I have gotten a few users recently who are getting the voicemail box is full recording when someone leaves a message. I logged in to vmpro client and saw 2...

Thanks Everyone, The xx files will be to blame. I am going to check them out on Monday.

@nnaarrnn Time source is the server which is using the canadian ntp. @derfloh, i will take a look at 46xx. My thought is that if it is 46xx, wouldn't the other IP phones (all 179s and a few 129s) have the same issue ? The 179s and a few 129s of the correct time

Hello All, We have a customer on IPO SE 11.0.4.6 with 3 expansions and a mix of J179, J129 and 9508. All phones updated their DST except for a large percentage of J129s. The 129s are connecting to Server Prime. Does anybody know why they do this (besides being a horrible phone) and how to...

Hello Everyone, I have a bit of a unique situation here. Retirement home with IPO Server Rel 11.1, 2 expansions units and we are using VMPro. Dialtone is 10 analog trunks with only the main phone number advertised. 95% of the residents have digital 1408 sets and the other 5% have analog...

Hello Everyone, This is going to be a simple question that I can't seem to answer. We have an IPO Server Edition rel 11 with secondary server and 2 expansion units. Expansions are talking through websockets. We want to have a directed call pickup from an IP ext on the server to a digital...

Hello All, We have a ipo server edition rel 11 with secondary server and 2 500v2 expansions. Mixture of analog, 9508 and j129/179. We are having a problem using call forward on the j129. They don't have a display obviously and when i enter the call forward on short code, i hear the double...

Thanks critchey, The Weblm error is gone now. I didn't do anything besides multiple reboots. I think i have to agree with you about licenses not showing. I noticed a key word in one of the documents that may explain it, they called it "floating licenses". That is the only explanation i can...

@critchey, There are no other errors showing up on Manager minus the standard voicemail code warnings because i haven't done anything with those yet. I have only created 1 IP user (SIP Extension on a j179). I have no other users created Total licensed to the Weblm is 160 IP Endpoints, 10...

For the sake of trying everything, i setup an IP user anyways. Weblm is now showing 1 endpoint reserved. However my prime server license mode is still saying Weblm error My expansion control unit says it is connected to weblm Update The phone has registered and pulled its information...