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  1. athletics73

    Trouble Setting Up Cascading/Escalating Outcalling

    Thank you to everyone for the fast and helpful responses. I was able to get this somewhat configured by using a handset and logging into the hotdesked extension. This was/is very tedious and prone to error. According to all the documentation I've read, the version of Voicemail Pro Client (in...
  2. athletics73

    Trouble Setting Up Cascading/Escalating Outcalling

    Hello, I need to set up cascading/escalating outcalling and I am baffled as to the correct way to do this. I have spent days looking through documentation that I can find but have had no success. Goal: Customer calls extension and leaves VM. System calls first mobile phone number on list...
  3. athletics73

    Auto Attendant Option Missing in IP Office Manager

    Thank you for the fast response. The setting is: Voicemail Lite/Pro. Does this mean that Auto Attendant is not available in this system?
  4. athletics73

    Auto Attendant Option Missing in IP Office Manager

    Hello, IP Office R5 Manager 5.0(22) IP 406 DS I am new to this company's system and do not understand something: There is no Auto Attendant "option", which is typically shown between User Rights and ARS. I have not seen this before. Help please. Thank you.

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