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Thank you, tlpeter, I will try this next.

Here is another question: when entering addresses, do I enter them in the Internal or External sections of the phone?

I have only tried the reset command. I changed all the addresses to 0.0.0.0 and it still won't go into DHCP mode. I'll try the CLEAR command. Thank you very much, Tim, I, too, need to head home in a few. Have a good evening.

gwebster, I have not, but sounds like something I should try. However, this will be going to a home office in Idaho which has no IP Office switch. It will more than likely connect to a home router or one configured for this Avaya 9608. Is that a bit too ambitious? Tim, ok I will try that. Thank...

Scratch that. He accessed the switch on his comp. Here is the info we got: IP 500V2 Version 9.0.200.860 Combo6210/ATM4 Version 9.0.200.860 Avaya Virtual Endpoint License, Instances: 12

Blasts. Ok, I'll talk to my boss see if he knows anything about it. He was the main contact when this was setup. Do you know by chance how to revert back to DHCP on the 9600? I imputed a static address in hopes of setting the thing up manually. Is it in the CRAFT prompt?

Forgive my ignorance, but what are those?

I cannot unfortunately. Sadly I don't have those privileges.

Sorry about that, Tim. Only thing else I see on the box is VCM 32 700417389

Avaya 500 V2

amriddle01, for now it is, is 4G really that bad for my situation? Tim, that is exactly what I did after the "loop" situation. Now I just noticed all it does after I restart and it boots is stay on the "press * to program". No message whatsoever before or after the restart.

Sorry for the confusion. I haven't sent the phone to Idaho, yet, so we don't have a link to the remote site yet. I am trying to configure the phone first, so the person in Idaho doesn't have to worry about configuring anything. I just want to establish settings here in CA and make sure it works...

It's setup as H.323. I have not tried the default settings since this phone was "setup" to work. Someone entered the IP addresses manually I believe. Not afraid to do it myself. How do I know what version firmware it's running?

I forgot to mention that our ISP is a CLEAR 4G modem.

It finds an IP address that belongs to our phone system which has a box that is connected to our network. The office phones connect to that box and that box to our switch along with the rest of the network. Of course that box has an outside land line coming into it. I tried the phone without any...

Hello, all. I am new here so please be patient. I am trying to connect an Avaya 9608 IP Phone to a Netgear FVS338 router to test and integrate with our current phone system before sending it to a remote office in Idaho (I am currently in CA). Problem is, it stays in a continual "loop" of sorts...