I know I restart watchdog service everytime to make it work . But I need to fix problem for one time and I see your post about this problem before I do same thing delete extn for ipocc from ip office and create again and create new certificate for ipocc from ip office web manager but same...
Saudi Arabia is Not using FSK protocl OR FSK Bell 202 for Caller ID instead they using DTMF caller ID which case many problem for AVAYA IP OFFICE Card to detect.
I need an expert to help me and give me a simple steps (one by one) to follow then these steps enable my AVAYA IP OFFICE to detect...
THANK YOU FOR YOUR REPLAY pmcook yes we are in saudi arabia here STC (SAUDI TELECOM COMPANY) USE DTMF STANDARD FOR CALL ID IN ANALOG TRUNK LINE
YOU CAN CHECK THE CONFIGURATION FILE
http://www.mediafire.com/download/y179gz9o603ceom/DR_AHMED_HASHEM.cfg
PRINT OUT OF TRACING FOR INCOMING CALL IT...
RECENTLY WE INSTALL NEW SYSTEM FOR AVAYA IP OFFICE 500 V2 R9.0 FOR CUSTOMER THAT HE HAVE BEFORE PANASONIC SYSTEM PBX TDA100, AND HE HAD ALREADY CALLER ID IN 7 ANALOG TRUNK LINE , BUT WHEN WE INSTALL AVAYA SYSTEM NO CALLER ID RECEIVED ON 7 ANALOG TRUNK LINE , AND AS MENTION IN ATTACHED CONFIG...
I setup CCR for one customer everything was fine, except that we can not see in browser "Templates Reports Types" as in attached picture showing, I try to reset web server, all CCR services i did not solve the problem also I try to reinstall Silverlight , java runtime, report builder also i did...
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