Thank you CurlyCord.
I didn't even have to go that far.
Apparently the receptionist or someone filling in for her turned off the message waiting indicator, therefore everything was indeed working as it should.
I have a BCM on the way so i can better understand how these systems work. I mainly...
Not %100 sure, as i haven't been on site yet to check things out. I should have a better idea this afternoon. All i've been told is they are using a BCM 50. I believe AA is only on when the office is closed other than this they have a receptionist.
I will post back later after i gather more info.
Like he title says, when someone calls in, the call pilot will not pick up the General mailbox.
I've just begun learning these phone systems and haven't really played with a call pilot yet so i need a little assistance please.
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