Thanks,
Correct me if im going wrong please.
1. Build ACDN - 5523 (this is a free DID so persons can call it directly terminating on the auto attendant hearing the second greeting they will be calling 744-5523)
2. Build the new CCR tree
3. I will have to Call pilot manager and add...
Can i have different numbers terminate on the same PBX, with different attendant greeting being heard for each line.
Example
Line 1 - 555-2663, incoming calls terminate, greeting one is heard.
Line 2 - 555-2664, incoming calls terminate, greeting two is heard.
How can i set this up ? Would i...
Thanks for all the suggestions, there was a loop on the day control for Mondays. May have accidentally happened the KVM switch was bad screen flickering.
Hello,
I have a CS1000 5.5 and the auto attendant isn't answering incoming calls. Either T1 circuit and backup analog lines.
I confirmed with the telco provider that the T1 circuit is fully functional, which it is. I also tested the analog trunk lines all are fully functional. The problem is...
thanks i will, strange enough the operator console is on the same digital card as the M2016 and was also disabled.
20 0 3 12 - M2016
20 0 3 13 - 2250
20 0 3 14 - 2250
I have the hunt group in the source number for the user, i didnt scroll when i press the message button. I will try it out tomorrow and confirm. Thanks
Hello,
I recently set up hunt group voicemail for 2000main. following the recommended setps it works fine with one issue.
All the extensions have the huntgroup in the source number.
However when collecting voicemails and the messages begin to play i am unable to either replay, save or delete...
Hello,
As the topics states is that even possible ?
the operator has said, during a call between two extensions exmaple 5561 and 5563, the call disconnects from one of the extensions and the other called the operators extension mid conversation.
How could this happen ?
Hello,
I would like to know if it is possible to have extensions calling to a host extension at anytime and join a call. Extension are not IP extensions.
All digital extension M3904 and 2016's.
System is a CS1000
software version 5.5
Thanks
yeah, the ACDN 5564 actually forwards the call to an external number NCFW 9XXXXXXX. This worked until recently with the NCOS of the extension set to 1 and TGAR set to 3. The extension 5560 should be fully restricted and able to recieve DID calls when the CLS change to do this is set the...
sorry for the later respone,
The PBX uses SPN, SPN for 011 is route 209 and has an rli of 4
NCOS 0 - 7 all matches
0-0
1-1
2-2
3-3
4-4
5-5
i notices however that the RLI 1 has a FRL 2, while all others match.
Only recently i am noticoing this problem, Before i could dial the ACDN with issue regardless of NCOS restriction level. I am sure something has chnaged because i have extension that were restricted from dialing out internationally and not they can make international calls.
The PBX is CS1000E...
I havent made any changes that should cause this, only name changes, restrict an extension, move a DN.
With this issue i'm not sure what to start looking at.
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