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And here is the UIP tab's detail when I call. I only expanded what I thought might be the relevant sections. This is pretty cryptic to me so let me know if I'm not showing everything you need to see.https://dl.dropboxusercontent.com/u/83098426/call%20monitor2.png

Yes, if I call other direct extensions they ring directly to the phone as expected and the AA doesn't pick them up. I turned off line answering and then it just rings and rings, no AA. I looked at call monitor and have attached a SS below of what it looks like. The call came in on Line 65. It...

I got into the operator status using the feature code and the settings in there are: Atdt Avail - Y Bus Open - Y Answer Lines - Y Atdt Ext - 201 I did go into the settings via a handset and changed some settings back and forth but it didn't seem to make a difference. It appears to be an issue...

I have attached a SS of the AA Properties. See my comments below: -Change line 125 to use Table 2 and see if works. Still uses Table 1. Seems to totally ignore the table I set. -Try setting up another Target line instead of 155. Still uses Table 1. I setup line 156, which was a free line. -Try...

oops, attached the same thing twice. here is the scheduled services SShttps://dl.dropboxusercontent.com/u/83098426/scheduledservices.png

Hey Snowman, I have attached a couple more SS. I did add the line to my phone and when I call it, it rings once to that line (3230) and then the greeting/CCR assigned to table 1 picks up. Not sure what you are talking about with regards to the 'operator status' but I assume you are referencing...

Hi Curlycord, I do have the TABLE programmed to go to the correct CCR Trees (2 & 3). The system chooses to ignore both the greeting (2) and CCR Trees (2 & 3) I have selected in table 2. It always uses the greetings and CCR's defined in Table 1. I have attached a series of screenshots in the...

I'm running into a somewhat similar issue posted here. Did you ever get your issue resolved? If so, what was it? Any help would be greatly appreciated. Thanks, Kyle

Hello All, I've exhausted everything I can think of to try. I would like to have incoming calls to a particular line (155) go to CCR Tree 2. I have setup my greeting table with the appropriate hours and pointing to the correct CCR Tree. I pointed line 155 to Greeting Table 2 in 'Lines...