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  1. Aerap87

    Remove old outbound campaigns from ACCS 7.1

    How can I remove old outbound campaigns from ACCS? Create some test campaigns and can't remove.
  2. Aerap87

    IPOCC: Failed to login to the WebUI interface

    Guys, good morning. I need help, I have a crash in IPOCC, where several times during the day I have to restart the surveillance service, because agents are unable to log in to the WebUI page. Reports that the service is not available. Avaya Support has recommended upgrading from 10.1.2.0 to...
  3. Aerap87

    Resiliency - Avaya J129 not working

    Yes, it has regsitro sip on the second server and with active backup on the trunks of the servers.
  4. Aerap87

    Resiliency - Avaya J129 not working

    I have modified the 46xxsettings file to send the primary and secondary server, and J129 does not yet register on the second server.
  5. Aerap87

    Does J129 phone support system directory contact menu on IP Office R10.1?

    Is there no way to put the ip office contacts directory in J129, even in version 10.1?
  6. Aerap87

    Resiliency - Avaya J129 not working

    Good Morning, I am doing a deployment of an ip office SE 10.1 with J129 extensions, when I disconnect the primary server the extension stays as Acquiring Service but does not register on the second server. I've already made all the notes in the 46xxsettings file and it still will not. Was...
  7. Aerap87

    Restore backup Avaya ACCS 7

    Hello, I have an ACCS server running and need to back it up and migrate the information to a new ACCS server. But when I do the backup and restore in Database Maintenance, it takes IP information and hostname the old server to the new one and nothing works. Can you tell if I'm running...
  8. Aerap87

    Help installing one-x attendant

    The following error print: Message translation: Login was not successful due to these reasons - The extension to which you tried to connect has not been activated as extension IP Softphone system administrator. - The extension to which you tried to connect is not accepted as station IP. For...
  9. Aerap87

    Change menu language 9608

    I am using server utility, in 1608 I see him pulling the language files. Now 9608 do not see anything related to language in the log. The 9608 it will 46xxsettings.txt the file, but does not pull the language.
  10. Aerap87

    Change menu language 9608

    I'm putting in H323 file yes. follows: SETTINGS96X1H323 ####### Add settings for 96x1 H.323 telephones below ####### ## ## Note: Starting R6.6 release language file name convention was changed from ?mlf_s96x1_...? to ?mlf_96x1_...? ## In addition, the template English filename was changed...
  11. Aerap87

    Help installing one-x attendant

    I see ... I did it but does not connect to the extension. I installed the full version, configured the DB and the LIC, most can not associate the extension to the CM.
  12. Aerap87

    Change menu language 9608

    I'm putting the file 46xxsettings the language, the more the extension does not load. I've done several changes and nothing. follows the file below: [code]###################################################################################### ## ## AVAYA IP TELEPHONE CONFIGURATION FILE...
  13. Aerap87

    Change menu language 9608

    menu language 9608 I'm trying to change the language in extesion 9608, however it does not have the option in the menu. Has some administrative menu to change?
  14. Aerap87

    Help installing one-x attendant

    Hi, I would like to take some doubts regarding the one-x attendant, I need to configure even for an operator with a model extension 1608. I have a CM 6.3. It is necessary to have AES to install 1x attendant? It takes the client and server on separate computers? What do I need to communicate...
  15. Aerap87

    DECT / XMOBILITE - Mobility Trunk Group must match correct Signaling Group type

    Yes, signaling group type DECT. Change type xmobile extension for IPDECT and it worked.
  16. Aerap87

    DECT / XMOBILITE - Mobility Trunk Group must match correct Signaling Group type

    hi, I need help with regard to extensions with type DECT, XMOBILITE. When I create a new extension and place in the "Mobility Trunk Group," the number of the trunk DECT displays the following message: Mobility Trunk Group must match correct type Signaling Group Already changed several items...
  17. Aerap87

    IP OFFICE SE SMDR - AUTHCODE

    gentlemen good evening. it is possible to separate the authorization code that is sent on SMDR ticket office ip server edition at the end of the number dialed? red authorization code 2015/04/06 15:46:31,00:01:36,0,9171,O,100314133023525288226#,100314133023525288226#,,0,1018798,0,E8061,SUPPORT...
  18. Aerap87

    Server Edition 9.0.4 - Resilience SIP E129

    Gentlemen, Good Morning. I have a problem when using the resilience of the server edition 9.0.4, I have some E129 SIP extensions installed, are configured with the ip of the primary server and the secondary, but when the primary server goes down extensions can not register on the secondary...
  19. Aerap87

    Authorization code - Server Edition 9.0.3

    Hello, I'm trying to configure the authorization codes ip office server edition and I'm not having success. In the primary server added the rights of users. Created the ARS in primary server. I associated the users the right to force the code authorization. But when I call the user does not...

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