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  1. vegastek

    fowarded calls drop to originating numbers mailbox

    Tried setting up test user as SFA Class, same test results, went to originally dialed numbers mailbox
  2. vegastek

    fowarded calls drop to originating numbers mailbox

    Test user is set up as SFD
  3. vegastek

    fowarded calls drop to originating numbers mailbox

    I have a situation where users forward their numbers to a CDN, which within the script in Contact Center offers an option to press 1 to leave a message in a central mailbox for a callback. Trouble is, the caller is routed to the mailbox of the number which was forwarded to the CDN. I know it's...

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