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I have been asked by a customer who was using MSL100 Nortel switch who used Preset Conf feature, how they can now call a virtual number that rings on a preset number of phones until everyone answers bringing them into a conference call. They are now on Avaya Communication Manager 6.2. This is...

The environment isn't SIP yet.

Would someone please recommend a reliable VOIP Speakerphone that is supported by CM 6.2? Thanks Anything worth doing is worth doing right the first time!

My response to that is this; If only Avaya Professional Services can install the licenses. Then why isn't it automatically a line item when you generate the order through Avaya ASD? Their response is simply that it isn't included. CIS Activate Additional Licenses is $225. Which takes 7-10...

I have access to su cms cms not sure where to go from there though

Looks like this is something only Professional Services can do. If I'm incorrect please tell me. Thanks

Recently started working for an Avaya Partner, a tech in the field is asking for assistance in increasing centerview supervisor licenses. We have PLDS access, PO has been completed and order is in place. how do we acquire the instructions on how to perform this action? the Part number is...