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  1. rjones65

    IP office running 8.1.69 embedded VM to email stopped working

    IP office running 8.1.69 embedded VM to email stopped working, customer is new at his location so he doesn't know exactly when it quit, its a school and he says the teachers quit getting emails about a month . I turned off windows firewall and I can ping the email server. Rebooted the ip...
  2. rjones65

    changing voicemail pro autoattendant remotely due to inclement weather

    It is password protected and good idea on the current status option, I will implement it also.
  3. rjones65

    changing voicemail pro autoattendant remotely due to inclement weather

    Thanks everyone, after doing more research and reading these post I went with making a variable that has a DID pointed to it, the customer then is told to press 1 or 0 to set it, (1 is weather closed, 0 is normal open) then in the auto attendant I made a module that checks the variables value...
  4. rjones65

    changing voicemail pro autoattendant remotely due to inclement weather

    I have looked on the web and either they tell how to do it but with no examples of how the module should look or show the module with no explaining it. I have looked at the Avaya voicemail pro training exercises but none seem to address this example.
  5. rjones65

    changing voicemail pro autoattendant remotely due to inclement weather

    Customer has a ip office that uses a time profile, during business hours the calls go to a desk but after hours it goes to a autoattendant module in Voicemail pro. They want the ability to call in from home in case of bad weather and have a message in front of the night autoattendant that will...
  6. rjones65

    Embedded voicemail dialing extension directly via auto attendant

    Customer has IP500 v2 running 9.1, exts are in the 2000 range , on the auto attendant I have the direct dial by number checked, on the action tab i have Dial by number on option 2. It didn't work, I found that by dialing a extra 2 it usually works( even though by checking the dial by number...
  7. rjones65

    Multitech MVP 130 on Ip office

    Customer has a ip office, we have connected a Multitech mvp 130 in a remote location, we can make and receive calls but when we hook it up to a Multilink POLNET ACP-5 ( modem line sharer) and TVA calls it the line drops before they can get the information they need, any settings that I can change?

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