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Thanks for your help belevedere. I end up spending the last 3 hours trying variations of *9@, *9X, *9XXX ,etc... and other combinations and nothing worked. I was able to view the data on the old hard drive (it looks like just the boot sector was toast) and saw that the settings on the old hard...

I don't believe we're using MCI Integration (we're connected via LAN to the voicemail server)... though I'm not entirely sure that's what you're asking (unfortunately I'm an IT guy who just happens to maintain our phone system from time to time!). I looked up the numbering plan and it looks...

Thanks guys! I was able to resolve issue one using your tip belevedere. I went into the Switch Settings and changed the "Enable Idenfitied Subscriber Messaging (ISM)" setting and unchecked that box. Now calls from outside lines go straight to voicemail and it still works internally...

Oh and I should mention we use an NEC 2000IPS system for our PBX!

Last night I got an alert that our AD-64 was not responding. I came in to check on it, and the hard drive was toast. I grabbed another machine and got everything setup from the recovery disks/install files and then restored the AD-64 from a recent backup. It all seemed fine, until I tried...