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  1. christyclarke86

    Primary extension for unanswered external calls

    That fixed it!! I knew it was going to be something simple.. Thanks so much!!
  2. christyclarke86

    Primary extension for unanswered external calls

    I also don't have a clue as to the exact model and software version this phone system is.. I was kind of "handed" dealing with our phone system.
  3. christyclarke86

    Primary extension for unanswered external calls

    I already have all of these settings exactly like that...
  4. christyclarke86

    Primary extension for unanswered external calls

    I have already done this. The voicemails for unanswered external calls for our line 266 are currently going to extension 231 but need to go to 229. All of the phones are set to the voicemail DN 472.
  5. christyclarke86

    Primary extension for unanswered external calls

    Our office is also using Nortel Networks T7316E phones.
  6. christyclarke86

    Primary extension for unanswered external calls

    I am trying to program a certain phone extension in our office to get all voicemails for unanswered external calls.

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