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  1. dextee

    Diverted calls

    Hi, I've got a user who has his extn diverted to his mobile if there's no answer. Issue he's having is that calls are then shown on his mobile as from the main switchboard number, so he doenst know whos calling. Is there any way to configure the system so the original callers number is...
  2. dextee

    Hunt Group calls on BCM400 do not get forwarded

    Many thanks for your response. I thought it may be down to hunt groups but just needed to check. Thanks again!
  3. dextee

    Hunt Group calls on BCM400 do not get forwarded

    Hi, Wondered if any one can help me. I'm just wondering if this problem is one of the lovely "features" of hunt groups. I have a user, extn 200, who is a member of a hunt group - 501. Before they go into a meeting they use call forward, so that calls are divert to a colleague on extn 210. Any...
  4. dextee

    BCM400 All call ring once on attandants phone

    Straight to the CCR tree.
  5. dextee

    BCM400 All call ring once on attandants phone

    Hi! I'm relatively new to BCM, but learning fast. I've just managed to set up a CCR tree and greeting table, and activated the auto attendant. Since doing this though, all calls now ring once on the attandants extension before diverting elsewhere, or coming back to the attendant, which as...

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