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LOL. I went back and gave you a bunch of gold stars, so you should be good now! ;) I actually never ended up putting a static IP on the phone for the VPN. I was just about to when I tried changing the Encapsulation option to "4500-4500" which for some reason worked. I do appreciate the answer...

I fixed it by going into the menus on the LCD of the phone and changing this: Encapsulation: Disable ...to this... Encapsulation: 4500-4500

Thanks! It was called "Protected net", as you specified.

I didn't get around to upgrading the IOS, etc, but thanks for the files! However, I did fix it! I fixed it by going into the menus on the LCD of the phone and changing this: Encapsulation: Disable ...to this... Encapsulation: 4500-4500 Yay!!!!

Good to know!

Thanks bunches!!

According to this, there are no specific RTP ports. It's all dynamic?... http://www.cs.columbia.edu/~hgs/rtp/faq.html#ports

Wow....I would LOVE to get the updated firmware and ADSM! :D Thanks! The ASA is currently at 8.0(3)...

Don't have the Cisco licenses. :( Don't you find it strange that it works from anywhere else but not when trying to initiate a connection from behind an ASA? I have made the following changes on the ASA at Site B with no joy: policy-map global_policy class inspection_default no inspect h323...

What you are saying about the VPN not needing any further ports makes sense. How do you account for the fact that the phone is working with no problems from a residential network? If I bring it home or to any other network, it works. I am new to Avaya IPO. I'm a network guy, not a phone guy...

Thanks. Is this in the menus on the LCD of the phone?

I have a Avaya 5610 SW IP Phone that I'm troubleshooting, per this post. As a troubleshooting step, I would like to configure the phone to use a static IP addresses for the VPN. First, it needs to get a DHCP address from my DHCP server on the LAN at Site B, then after it VPN's into Site A it...

Still broken. Per my new thread, I may need some Cisco help after all, based on some things I found in my research...

It was suggested by a poster in my other thread that I post this here in the Cisco forum... I have an Avaya VPN phone which cannot connect. It is at remote Site B and is behind a Cisco ASA firewall. I am trying to get it to connect to the phone system at Site A. It works just fine if I bring...

I just unblocked those right before I saw your post and am rebooting the phone to see the result. I know what you mean about the VPN in most cases. But remember, this is not a site-to-site VPN. This is just a VPN phone sitting out on a remote site that is not connected to Site A with a...

I can handle the Cisco side of it. I just need to know if it is trying to talk on a certain port that I need to unblock and if so, what port?

I have a VPN phone which cannot connect. It is at remote Site B and is behind a Cisco ASA firewall. I am trying to get it to connect to the phone system at Site A. It works just fine if I bring the VPN phone to my home, but it does not work at Site B when behind the ASA firewall. At first I...

Try different RAM, too.

Use something like speedtest.net to find out if it is really your actual internet connection which is slow or not.

Thanks, everybody.