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Hi all, Anyone can help? CH

Hi, The Media Encryption settings are: Audio Encryption Preferred Format #1: SRTP_AES_CM_128_HMAC_SHA1_80 Preferred Format #2: NONE Preferred Format #3: NONE SRTP Context Reset on SSRC Change: Unchecked Encryption RTPC: Unchecked MKI: Unchecked Lifetime: None Interworking: Checked Video...

Hi, TraceSBC file is uploaded. Test sequence is: 1, Login IX Workplace from iPhone 2. Make call from IPO to iPhone 3. Make call from iPhone to IPO Thanks! CHhttps://files.engineering.com/getfile.aspx?folder=5213184b-6137-454e-a83a-5c0bddfa5af4&file=20200420_tracesbc.zip

I uploadad the screen capture of the SBC config for sharing. Thanks.https://files.engineering.com/getfile.aspx?folder=d19fcc09-ffda-4119-a75d-cbd7763ef9f1&file=JOSLAB_SBC_TLS2_Config.zip

Dear, I am setting IPO R11.0.4.2 with SBC 8.1 for TLS connection. TLS connection succeed. Making call from internal phone to IX Workplace on iPhone, only the path between IPO and SBC can establish sRTP, but SBC to iPhone is RTP only. Call from iPhone to IPO is full-path sRTP. What fault is it...

Image download failed. I type it as follows: Faulting application name: DataAnalyser.exe, version: 8.1.41.1, time stamp: 0x51431c86 Faulting module name: mscorwks.dll, version: 2.0.50727.4247, time stamp: 0x5265d1b1 Exception code: 0xc00002b4 Fault offset: 0x000029fa Faulting process id: 0x%9...

Here is windows error message found together with CCR error. CH Sunhttp://files.engineering.com/getfile.aspx?folder=f2ca3bf7-4209-4c30-a0d8-bdc5508609ae&file=????_2015-02-09_9.47.43_AM.jpg

Anyone can help?

CCR Version 8.1.41.1

Dear, Our CCR encountered loss report occasionally with following error: The Avaya IPOCCR Data Analyser Service terminated unexpectedly. It has done this 1 time(s) Log Name: System Source: Service Control Manager Evt Event ID: 7034 Level: Error User: N/A OpCode: Info More Information: Event...

I have tried by copy the install folder to C Drive on same PC but still failed. Tried on other PC running Win XP Pro succeeded. Hang

Install Admin Suite 9.0.1.0.845 success in same PC Hang

Dear all, I have tried to install IPO Admin Suite 9.0.2.860 but failed with following error: Error 1330. A file that is required cannot be installed because the cabinet file D:\IPO\...\American.cab has an invalid digital signature. This may indicate that the cabinet file is corrupt. Error...

Dear all, When the CCR Wallboard login and quit browser without logout, it refuse next time login with error as insufficient license. How to reset the license? IPO is 8.1(69) Thanks CHSUN

anyone can help?

Error log found on Event Viewer PrintReport() Exception: System.Runtime.InteropServices.COMException (0x80000201): Invalid printer specified. 885a06fd-6737-4e64-82a1-027342a2385e {E995A092-5622-47FC-B657-FF798B0DD4D9}.rpt at...

Tried to turn off UAC and restarted CCR server but still not work!

what is UAC? How to switch-off it? Hang

Dear all, IN CCR 8.1(69) setup automatic report but failed with reason-Printing failed displayed on Last Run Tasks. Tried network printer and PDF printer result are same. Manual report generation is fine. Printer Discovery Service is running shown on administrator screen. Server is Win08SP2...