Hoping someone could help with this one. We have three outside lines that come through a cisco VIC3 that we are trying to connect to our CS1000 PBX. Currently we have them programmed as COT lines (programmed for the original provided lines the vic3 is new equipment). We can dial out, dail in...
Unfortunately I don't have the ability to change the signaling we are provided we are at a different location and they do not provide ground start lines. Obviously switching back would be ideal but I was hoping someone would have a workaround possibly guarded loop or something.
At our site we have a COT line that goes directly to our attended menu in callpilot which allows through-dial. Everything worked fine when we were on ground start now our signaling is loop. If i through dial an extension (outside line to callpilot) that does not answer or have voicemail, the...
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