Search results for query: *

Hello, Hard drive is sure dead. If it's a V1 as says the Part number ( the one with SATA drive ) You can try to simply replace the hard drive it by an other one and reinstall the UC Module software. The SATA SSD is a 32 Mb . I have a customer which even had run its UC Module with a 80Gb...

Firewall blocking UDP packets ? Try some diags with a wireshark both sides. I'm pretty sure that some packets aren't delivered ;)

Hello No audio usually means network issue. Check network routes and VPN proposals to be sure VPN clients can contact internal agents IPs, and internal agents can contact remote IPs. Also check VPN clients to be able to contact other VPN clients IP ;)

Closing Workplace solved the spam traffic. It's an old 3.32 version, I asked the customer first to upgrade to 3.38.1. I'll keep you in touch.

Thank you for your answer. If I activate SIP RX/TX Monitor just getx full of REGISTER from Avaya communicator and OK from IP Office. Still at the same rhythm of 20ms between each... Any idea of origin of this ?

Hello, I have a customer with workplace. ( IPO in 11.0.4.4 ) I wanted to debug some SIP calls, but Monito is FULL of Sipdalog messages, 1 every 4-10 ms ... Did some already encounter this ?

Hello, No problem with mixing the codecs. I had some systems running alaw phones with ulaw SIP trunks, to avoid external transfer issues. If you have "no audio" issue, just disable direct media "et voilà"

To make it simple, Use Maxthon or an old Firefox portable. This can let you have an old stuff compliant browser, without shutting down security on you alldays browser. Upgrade IP-DECT. Upload, Boot, Firmware, reboot after uploading both. You'll then be able to connect with a "standard"...

OK, Issue was Region number on IP-DECT system must match with location in IP Office. Thank's :)

Hello, I activated mail alarm notification. Since then I get spammed by an alarm every 5 minutes, saying "Dect Emergency alarm for line 240, Dect base station not configured with location info.|Configure location information on Dect base station." I also have the alarm in System Status. In...

I personally prefer the "by call" overflow mode, so all calls are managed the same way. In group mode, if there is 2 calls, both will overflow at the same time. Assuming : - Desk A group No answer timer is 15s - Desk A group overflow timer is 25s - Overflow group is sequential, Desk B, Desk C...

Th advantage of the overflow is adding phones to the ring. After some seconds, the phone in the 1st group still rings, and one of the overflow group rings also.

I really don't like it. For example, I do Avaya IP Office... Where is it in the list ? Why isn't the list alphabetically sorted ? I highlighted all Avaya products...

If I understand correctly, you are switching from 4 independent installations each with a VMPro to one centralized Server Edition. If I'm still right, you only get 2 VMPro channels per Server Edition, when Preferred gives you 4. If you have 2 licensed Server Edition, you'll have 2 * 2 = 4...

Consider also using Maxthon or download an old Firefox version here : https://ftp.mozilla.org/pub/firefox/releases/

Thank you for the info :) I gave some stars :) New update with (GMT+01:00) Brussels, Copenhagen, Madrid, Paris updated https://files.engineering.com/getfile.aspx?folder=592cacb9-944a-4b90-9392-21de5f4714fd&file=TimeZoneInfo.xml

There are solutions with many brands, Sennheiser works also with a dedicated cable. I have some DW-Pro working with 9500/9600 Series or J100 Series.

I also had the case with the cabinet to be replaced. Avaya's diag was "power supply failure". I really prefer upgrading to change hardware ;) Most important is that is solved.

Hello, It's always better to do a quick search before opening a new thread ;) Take a look here : https://www.tek-tips.com/viewthread.cfm?qid=1821269 As said by dagwoodsystems : first upgrade to 11.1.2.4. If not better think about replace the cabinet, then Cards with VCM ressources, ... Good...

Thank you JCH-19. That was the issue. IP Office only supports 80 characters long until 11.1.2.3 that increases the limit to 150 chars. I upgraded system to 11.1.2.3, everything is OK since then.