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  1. LeverHicom

    One X Agent cannot login even extension is registered

    is your Avaya One-X Settings was set to log into My computer or Desk phone? I found it works ok if it's My Computer
  2. LeverHicom

    Avaya one X. I was not able to release the call after i transferred.

    Are you meaning the agent version, if so go to the agent preference on the systems setting and tick the transfer box.
  3. LeverHicom

    How do you end a TraceSM session I didn't start

    Status login" and note the login-ID running the trace (jsmith), then try "reset login-ID jsmith" It will kill his session i think but will stop the trace

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