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  1. matsop

    J129 LOOSES NETWORK

    ipo v2 R11.4 I have a very strange one with one customer. Customers has 16xx phones and j129 phones. Every couple days J129 looses network and goes to acquiring service. Strange thing is that only J129 phones do that, 16xx phones works fine. When J129 goes to acquiring service you can not ping...
  2. matsop

    IP Office 500v2 R8066 - SSA packet loss

    Hello, could be problems SIP client version of the POLYCOM phones ? Thank you
  3. matsop

    IP Office 500v2 R8066 - SSA packet loss

    1) Hello, the customer had this running ELASTIX installation without VLAN and QOS. According to customer everything worked OK uncut calls between extensions. example: ISDN <TELECOM> ELASTIX <SIP TRUNK> Tecnovoz (CALL CENTER ASTERIX) Elastix <> Phones Polycom and Cisco Elastix <> Audiocode 114...
  4. matsop

    IP Office 500v2 R8066 - SSA packet loss

    This morning talking to the network administrator (external company) told me that the DSCP value used by HP V1910 swicht -48g JE009A is "AF31" while IP Office uses "EF" - 46. I asked if I could change the value to which replied that it is not possible. This afternoon we'll change the DSCP value...
  5. matsop

    Cisco IP Phone SPA504G with IP Office 500v2

    Enable NAT on the cisco ip phone
  6. matsop

    IP Office 500v2 R8066 - SSA packet loss

    ok ... And as I run "monitor trace" ... from Avaya system monitor ? Filters ?
  7. matsop

    IP Office 500v2 R8066 - SSA packet loss

    Hello, sorry for my English. A customer has installed an IP Office 500v2 R8.0.66. Extensions are varied: Avaya 1616 - CISCO IP and Polycom SoundPoint. It also has SIP trunk (2 channels) to Audiocode 114 and other (15 channels) to an asterisk that functions as CALL CENTER. System Status report...

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