Search results for query: *

Hello, We are running Micros RES 3700 version 5.5 MR7 on a Windows 10 PC, which is kept up-to-date on the latest Win10 releases and patches. It seems that the past several weeks, our Micros server is frequently down on Wednesday mornings after Microsoft automatically applies the latest...

Thank you for the suggestion but it did not resolve the issue. The same HP driver is listed in Pos Config / Restaurant / Default Printer and also where you suggested in the Autosequence Steps as the Override Default Printer. It's like the RES software is not picking up and using all the...

We recently upgraded from RES 5.4.3 on Windows 7 to 5.5.1 on a new Windows 10 HP Server, and lost double sided printing of server reports on our HP laser printer (which did not change). The HP Printer is configured for double sided in Windows 10 for the HP Driver. The HP Driver is selected...

I have verified all the DIP switches and RES POS configurator settings. I have swapped IP and IDN interfaces between TM-T88 V printers. I even tried a new generation TM-T88 VI printer that supports simultaneous Ethernet IP, USB and IDN interfaces. All receipts from IDN print 6 lines per...

Yes I agree, the DIP switches specific to IDN and IP are set different and both printers and interfaces work correctly. There is no DIP switch for lines per inch such as the standard 6 or the one printing at 8 lines per inch. That is why I think this is somewhere in the Micros software...

Our restaurant is on RES version 5.5. All of our TM-T88V printers are on IDN interface, and these all print guest checks and credit card receipts at the standard 6 lines per inch. However, we have one TM-T88V on an wireless IP interface. This printer prints the same checks and receipts at...