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  1. Article80

    No external calls in or out

    Virtualman9000 Ans to question 1 is yes they are analog lines connected to the back of the ICP. There are 6 trunks. there is no option board. all the trunks are in the same hunt group. Calls can be made from analog trunks using test set. When the system is reset the calls are fine. This problem...
  2. Article80

    No external calls in or out

    Hello to all. I am working on an sx200 icp w/ 3.1 software. customer reported they have reset the system every morning in order to receive and make calls. I checked for internal calls and they were fine. I tried to make an external call but the POTs lines are being selected. I then did a...
  3. Article80

    Caller ID only after call is answered.

    This happens on all extensions.
  4. Article80

    Caller ID only after call is answered.

    Hi All, I am having some trouble after so many installs. System Mxe III controller software MCD 6.0 Problem: Caller ID of outside callers only appear after the call is answered.I have made changes to cos of trunks and sets but no luck. This site is #1 in technical support.
  5. Article80

    Mitel 3300 course updates

    Does anyone know the process to update certification beyound MCD 5.1
  6. Article80

    Option 128 missing

    Systems were setup in a cluster, but customer does not want it that way.Customer wants the second controller at another site as a backup if the other fails.Can I have the two with same ip etc with only the main controller connected to the network?
  7. Article80

    Option 128 missing

    Hi all Customer does not want a cluster. They want one system NB1 to have all phones register to that site and system NB2 to be a redundant system in the event that NB1 fails. All phones were programmed onto NB1 but the Phones at NB2 are not connecting to NB1. IT guy was not much help.
  8. Article80

    Option 128 missing

    Hi All I am trying to reconfigure 2 3300icp running MCD 4.0 and MCD 4.2 That are currently setup in a cluster. I need to connect all phones to one controller and the other will be a redundant system. NB1 has an ip address of 10.122.122.30 subnet mask 255.255.255.0 gateway...
  9. Article80

    Connecting Eternity GE to 3300icp with MCD 4.0

    CAS had to be enabled on the Eternity GE and the trunks are working.
  10. Article80

    Prairiefyre installation cost

    Hi Tek-Tips family, What is the cost to install prairiefyre software for 3300icp. Kevin
  11. Article80

    Transfer certificates

    Companies A ,B and C are end-users. Company X is a reseller that I worked for in the past. I will like to work directly for the end-users.
  12. Article80

    Transfer certificates

    Thanks for the responses. What happens if I am contracted to maintain systems for companies A,B and C ? I was employed by vendor X and left. Can I use my certification to access AMC records ? What is the process?
  13. Article80

    Transfer certificates

    Does anyone know if certification can be transferred.
  14. Article80

    Connecting Eternity GE to 3300icp with MCD 4.0

    Sorry the trunks are not seizable .
  15. Article80

    Connecting Eternity GE to 3300icp with MCD 4.0

    I am trying to connect 3300icp to Eternity GE using 2nd port of R2 NSU. IS This the correct config. Or d I Need to use T1/E1 module for this to work. The trunks are seizable.

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