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  1. haqr1ab

    ACS R8 AA not answering

    I checked to make sure that correct ports are in Hunt Group 7 and they are (35,36,37,38,39,40). Called 777 - busy signal. Called each port ext. (35-40) they would ring but no answer. Did a system reset programming saved #728 - no change. Powered down unit, removed and reseated module, removed...
  2. haqr1ab

    ACS R8 AA not answering

    By replacing the voicemail this is the module unit, correct? Would I need to change the PCMCIA card as well?
  3. haqr1ab

    ACS R8 AA not answering

    After working fine for a day, the Auto Attendant now does not pickup. When you dial 777 it rings busy. I am not on site to see if any other settings have changed. Will probably try a system restore. Are there any settings I should look for? Any thoughts on what would be causing this -...
  4. haqr1ab

    Ring to extension other than 10 then transfer to AA

    Ok, that seems to work - sort of. Rings in at 20, about 2 1/2 rings then goes to AA. Never rings at 16.
  5. haqr1ab

    Ring to extension other than 10 then transfer to AA

    Just to make sure, when you mention assign line to aa, this is #505-7-ll?
  6. haqr1ab

    Ring to extension other than 10 then transfer to AA

    Here is the scenario that we would like to happen: Call rings in to ext. 20, then 16, then auto attendant. I know that the order can not be set if using a hunt group but just posting what was requested. If both extensions are busy or do not answer then go to AA. I have been trying various...
  7. haqr1ab

    ACS R8 AA not answering

    I have already done a restore. I was wondering about the voice mail ports. It actually had both the 30s and 78, 79 assigned. I will change that. It looks like that took care of it -- for now. I think the restore had an old configuration because they had changed cards from 306 to 308 and the...
  8. haqr1ab

    ACS R8 AA not answering

    Couple other items I forgot to mention, Unit has been power cycled couple of times. Power light blinks for a minute or so during power up and then stays green.
  9. haqr1ab

    ACS R8 AA not answering

    Everything has been working well until this past week. The outgoing message on the auto attendant suddenly reset to the default message. We were able to re-record the outgoing message. None of the mailboxes seemed to have changed. The problem now is that the auto attendant does not answer...

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