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  1. Penni2U

    joining a call

    Sys85 - Would one call park be sufficient? What if multiple people were trying to pick up a call from the Call Park button how do you specify whose call you're picking up?
  2. Penni2U

    joining a call

    i will try the call park button. i agree it is much easier to program IPO and easier to find things. It's just the matching up of features that is a little tricky! :)
  3. Penni2U

    joining a call

    I did turn off the cannot be intruded hoping it might be that simple. As amriddle01 posted that it's not available i keep hoping that some of the features would be available!! I'm finding IP Office takes a bit of a step backward in some aspects. you would think that if you picked up another...
  4. Penni2U

    joining a call

    In our old Avaya CM system when someone picked up a call for another person example ext. 111. Then if the person walked in they could see the call blinking and pick it up without transferring the call to them. We don’t seem to have that option in IP Office 8 to take the call back or join the...
  5. Penni2U

    B179 Conf. Phone dialing trouble

    My Avaya B179 Sip phone is registered and I can make external calls. However if i make a call to a number that wants me to enter an extension then i can't seem to enter that number into the phone to get it to go through? We recently upgraded firmware to 2.3.9
  6. Penni2U

    User not receiving Voicemail

    We found that the problem was this user was used in the beginning in Testing and the name was lowercase. Apparently the voicemails were going to this mailbox. We have changed this user and now it's working fine. Thanks for the helpful things to try! My first time reaching out[smile]
  7. Penni2U

    User not receiving Voicemail

    Thank you but i have deleted this user and keyed in by hand and there are no blank spaces. We have deleted the user and rebooted then readded the user and the extension again but still no messages showing up. You can hear their VM Greeting but there are never any new messages.
  8. Penni2U

    User not receiving Voicemail

    We have just went to IP Office release 8.1 running Intuity mode for Voicemail. We have one that we know of user x114 who is not getting voicemail even though we know they have messages. I deleted the user from the system and the extension and rebooted. Added the user back in to the system but...

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