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So the client has IPO v2 They want to run IPOCC with call recording the IPOCC will handle voice, email and maybe chat Will I need an addtional server or can i run One-x Portal, Voicemail Pro, Contact Store and IPOCC on the same server

Hi All. Some help would be highly appreciated. Currently running a IPO R9.0.8 with 1 Remote extension. HO has an Untangle Server. Remote extension behind a Sonicwall. The phone registers and is operational. The following is my problem. after about 5-7 minutes the phone reboots itself, and...

Hi All, Thanks for your valued input. we have the phone operational. Just 1 hick up. Once the phone has boot and logged in,Screen changes to the following

Hi All, Did the TNA as below, any pointers?

Hi TL, Yes, I have turned it off on the System telephony settings. Another extensions forwarding works, and my mobile number works from this extension.

Hi All, We were sent a 5330 from the States to use as a Teleworker in South Africa. When we connect the phone to ADSL line to a netgear 300M DSL router the phone registers and we can communicate to the states. We connect the DSL to a Sonicwall TZ215 and the phone registers, but there is no...

Hi All, IPO V2 release 9.1.1.110 with Sip Trunk. I do a forwarding on the user to a mobile number, and get the following in my trace 2015/07/08 10:21:00 AM-443ms Line = 17, Channel = 2, SIP Message = Response, Call Ref = 1472, Direction = To Switch, From = 0123456789@192.168.xxx.xx, To =...

Thanks Westi This is exactly what I have done with the +27N Thanks for the reply it did work

Hi All. Have an R7 system with AD working and all contacts show on handsets. problem is the dialing of those numbers as the format in AD is +27xxxxxxxxx and the user can not dial the number from there client is using BRI ISDN trunks any ideas here please

Thank you all for your input. recommendation followed from qtelcom and works.

Hi All, Of late i keep on getting this recurring on different clients machines. For the last 2 years we have had no issues, but it seems that the client machines does some sort of windows upgrade. Thereafter, we get the error "windows is searching for javaw.exe. if you manually browse and...

Hi All, Just rolled out an IPO 500 V2 R9 SP 3. Installed 3 IP phones, and 65 Softphones, as the client wanted a wireless solution. there is a mixture of windows OS from xp to 8 and 8.1 running Aruba switch, wireless controller and more than enough A-C acces points. all pc's have netgear gig...

Hi All, I am pulling my hair out here. I have set up my Remote Ext succesfully. Yay The problem i have is that i have intermittend audio. I make a call and its perfect, audio bothways. Terminate make a second call, perfect. Leave it for a minute or two and,,,,, you guessed it no audio. Phone...

Hi all. i know this subject has been covered to boot but none of the previous posts solved my problem. I have an IPO 500 v2 with R9.0.3 running. I also have one x portal running and operational. One x Mobile preffered is installed and operational through external wifi as well as 3/4G I have...

Hi All, So i've follwed he steps above Checked "net time" on my server, and i get the correct response. set my IPO time server add to the server in question checked system status, and i can ping the server ip from SSA through lan 1 Yet my polling in ssa fails. any ideas's

Hi intrigrant. I realise their is an issue with my config. i am trying to find the cause of the problem, surely their is a file it needs to update from, so if i replace the update file then surely the connection will be made?

Hi All, i am having dificulty setting up dect R4 where in the master base station, the update fails. If i default my controller and set up the dect it connects and works. as soon as i load my config with the same ip addressing, the Update fails. any advice? My config is on R9.0.1.0 build 845

Thanks gents. Much appreciated,

Hi TLP, thanks but no cigar!

Hi All, New unit with R9 installed and working. One problem. When i want to do a Mute Clear # on my 1608 it will ask for PROC PWD. I enter CRAFT and allows me to change ip add settings etc. I cannot Clear the phones. Any one had the same issue perhaps.