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  1. manderson426

    unable to change name in directory system will not take update

    all- think I found my answer: http://telephonesetup.blogspot.com/2009/02/avaya-merlin-messaging-system-change.html it provides a list of #'s associated with letters.
  2. manderson426

    unable to change name in directory system will not take update

    Hi There-trying to update a new name using the admin function #2. Go to the person's extension to update the name and it is not being accepted. I saw somewhere on this site in Avaya responses..that the letters are corresponded to numbers? a= 21. where is the list ? is this what I need, any...
  3. manderson426

    Avaya call rolling? caller goes to ext, not answered, rolls to ext 10, if not answered back to ext

    Would the above instruction also be able to be set up on the DND button? The staff uses the other buttons preprogrammed to call other extensions?
  4. manderson426

    Avaya call rolling? caller goes to ext, not answered, rolls to ext 10, if not answered back to ext

    to do as outlined, is it as follows: feature 20, 10, 3 for call coverage feature 15, 6 for vms cover?
  5. manderson426

    Avaya call rolling? caller goes to ext, not answered, rolls to ext 10, if not answered back to ext

    HI All -I have gleaned some good tips from this site, thank you. The scenario: phone is answered by Auto A,caller selects ext they want, ext is not answered by person or they are on phone, before call goes right to voice mail, we want the call to roll ext. 10 to be answered and if ext. 10 is on...

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