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  1. elitescs

    IP Phone Display Weird - with pictures

    Mine also shows as a 4624 in the manager. When it is working properly it will be identified as 'unknown'.
  2. elitescs

    IP Phone Display Weird - with pictures

    My phone doesn't have the option to set the screen width to half. Looked high and low for that one. I understand both points being made. I propose a middle ground. I think they should sell the phone with a base or 'bare metal' firmware installed, and let the phone system automatically...
  3. elitescs

    IP Phone Display Weird - with pictures

    The 9608G ip phone came with the 6.6.2 firmware installed from the factory. I guess that is how Avaya gets extra money from you, by making you purchase licenses to upgrade your IP Office to the latest firmware. This all seems reasonable. I will go through my Avaya reseller and get their help...
  4. elitescs

    IP Phone Display Weird - with pictures

    Thank you for the responses! I am confused by your response critchey. You said I am running 6.2.2.08. Please view screenshot below. I think you meant to say I am running 6.6.2.28 The firmware file on my SD card in the ipoffice is S9608_11HALBR6_2_2_09U_V452.tar as you specified my release...
  5. elitescs

    IP Phone Display Weird - with pictures

    We use an Ip Office 500v2 8.1(52) Phone in question is a 9608G - release 6.6228 I have just setup my first IP phone. Previously we have only used digital phones. The first time I boot up and login to my new IP phone the display looks like the rest of our digital phones. The contacts...
  6. elitescs

    Soft Console and Dual Monitors IPO 8.1.56

    It doesn't matter which side the monitor on. For the softconsole to be happy it needs to be on their primary monitor. So within display properties, just click on the monitor you would like it to be on and check 'use this device as the primary monitor'. Then it will function properly.

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