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Hi it is trace of a bad call

Hi Thank you for replay As far as I see, I have all zeros for all DS1 boards

Hi all I have system Aura with Software Version: R016x.03.0.141.0 I have this scenario: system is connected using ISDN PRI trunks with another PBX when call arrives it is routed to hunt group with several extensions in coverage path. And it works, but not all the time From time to time (eg 1...

Hi, we've tried via export/import but without success. Email addresses haven't changed for existing users. For new users went well.

Hi, we have Nice Perform 4.1. We would like to update all users with new email addresses. Does anybody knows how to do it for all users but not one by one manualy? Thanks in advance

thank you gwebster I have tested with one 9620 and it is ok Can you tell me one more thing: in Call Log for calls that were not answered I can see the number, but for answered calls I see ANSWERED BY instead of number. To see number I need to click on Details feature button. Can I make it...

Hi all I have CM 6.3.141 system and 1608 IP phones In one office I have 4 phones added to coverage path Request is that incoming calls should come to available phones in cov path If some employee is not at the desk, he Logs out from phone so calls are not arriving to that extension When he...

Hi I have some files on a server downloaded from ftp.avaya.com What exactly should I check?

thanks no progress [sad] same behavior as before

Hi I have Avaya CM 5.2 and lot of 9620 IP phones and everything works fine Then we decided to by some new phones and we decided to buy 1608, but now I have problem with starting them Current DHCP option for phones looks like MCIPADD=10.0.0.38,10.0.0.6...