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  1. cptjer88

    AA not passing calls?

    DTI is set to external
  2. cptjer88

    hear dial tone on line on incoming calls

    had ISP run circuit test and used call examples and they insist it is not them. what other questions should be asked on them?
  3. cptjer88

    AA not passing calls?

    Basically when someone calls the main number and press 1 (for parts) we hear a beeping noise (sounds like someone is holding down a number key) and the caller can't hear anything. So the call is coming through and the auto attendant picks up but then when the #1 is pressed something happened...
  4. cptjer88

    hear dial tone on line on incoming calls

    how do I get the patches? don't know the method ISP is using, it is a joint DSL and phone service provider. calls are answered with all the methods, some are DiD, some are hunt group off incoming number, some goto AA and some goto VM only.
  5. cptjer88

    hear dial tone on line on incoming calls

    I don't have a 'spare' DTI. Is there any way to check this, or error to look for? Currently, PmRemoveCallFromPortTable: Error1 rc=8448(0x2100) sporadically appears. It was patched up to end of 2011, when it was acquired from a closing business. I have checked with a vendor, but they would...
  6. cptjer88

    hear dial tone on line on incoming calls

    Hi everyone, BCM 400 4.02 with DTI card PRI. In last couple of weeks and getting worse, we have been experiencing incoming calls having 'dial tone' at same time as call so that you can't hear anything. The ISP says it is not them. Any ideas? Thanks for your help

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