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Site 1 - IP Office 192.168.200.250 Site 1 - Sonicwall 192.168.10.254 Site 2 - VMPro 10.0.6.10 We have a issue where VMPro is connecting to the Sonicwall and not the IP Office. Here is a packet capture from the Sonicwall. Any help would be greatly appreciated. --File Index : 1.--...

Nope, never got an answer from anyone. I believe I opened a ticket with Avaya and they wanted me to upgrade. I ended up selecting decline. Wont affect how the system operates. You can also create a new system logins and receive the option again if needed. It will ask you to accept or decline...

Not yet... I have an open ticket with Avaya but have not heard from them since opening ticket. I'm following up with Avaya today. Will post here if I have any luck.

Has anyone had issues accepting the Google Analytics Integration Agreement when logging into WebManager after an upgrade. I had this issue twice after upgrading to R11.2. I was able to decline the agreement the first time but I do not want to continue declining. TIA

Has anyone experienced Exception in Dictinary: 'locale_initial_en_US' is not a JavaScript object and cannot be used as a Dictionary when trying to login to WebManager. I cannot get around this error. Avaya IP office 500V2 R11.0.0.2.0

I have a customer that would like to remove :8080/onexportal-admin.html from the http://192.168.1.100:8080/onexportal.html. What is required to do this if possible.

Either changing the extensions locale or disabling then re-enabling Visual VM resolved the issues. Thank you Manie3.

Thanks for the reply Manie3. System = Locale - United States (US English) Extension = Locale - Blank Should I change the extensions Locale to match?

Anyone run into this issue. When playig a voicemail in visual voicemail, it displays Chinese words/letters. They only appear when listening to the voicemail. IPO 500v2 - 11.0.0.2.0 build 23 VMPro - 11.0.0.2.0 Build 1 Windows Server 2016

Calls forwarded to a cell phone are showing the users DID. Would like to show the calling parties number on the cell phone.

Thanks for the reply J78. There are users that have phones registered and giving the same problem.

I'm having trouble on a 11.0 SE with SIP trunks sending the original calling parties number. Forwarding a user does not send the original calling parties number. Forwarding sends the DID. Twinning sends the calling parties number. Also assisted transfer sends the calling parties number as...

I have tried enabling and disabling "Local Hold Music" with same results no matter if checked or unchecked.

Customer issue: When customer call another system (Dahill) and gets placed on hold I hear my own MOH. Customer has ATT SIP trunk. I'm guessing Dahill has the same ATT SIP trunks as the customer. I have tried another system with another SIP provider and this does not happen when calling the...

All settings get wiped from the outlook plugin Including the App server address and port. System running 9.0.2.0 build 860 Unfortunately I do not have specs of the PC that is having the issue. Has anyone run into this issue or know of a solution? Any help would be much appreciated. Thanks in...

We recently upgraded a IPO 500v2 from 6.x to 8.1.73. Ever since we upgraded every night at 12AM Extn110 displays backup failure. I found a way to clear the alarm through the phone, but would like the customer to not have to deal with this every morning. There are no alarms in SS with the SD...

That is exactly what I explained to the customer. I did not install otherwise I would have not used line appearances. I would have told him he has a big boy system now.

PROBLEM!!! Customer does not want to dial a 9 to get out and would rather press his line appearances.

amriddle01 - you are a genius!!! [thumbsup2]

amriddle01 - this is almost perfect!!! When the caller hits the overflow group with no users, the caller will still hear ringing and not hold music, correct? Think I can add a phantom user that is forward to MOH short code. The light would no longer flash but I can give the customer these 2...