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If anyone can provide a manual for the referenced POS, I'd sure appreciate a copy. The system is a Hisense HK718E or HK718. Thanks in advance for any help.

Hey Charlie, I have Workstation 4's running on 5.4. That's the highest for them. WK4LX's can go higher." What version of Windows is the server running? Thanks.

My least expensive path to getting the calendar bug fix then is to upgrade to 5.4. Does any authority on here know if I can upgrade from 5.0 to 5.4 using my rather old WS4's? During these uncertain COVID-19 times, I cannot commit to eight new WS4's, a new server and, and installation. Which is...

Thanks DJ Mad Matt. You're an efficiency machine. Does anyone know if any of these patches work with 5.0? It appears as though the earliest version is 5.4. Thanks in advance.

DJ Mad Matt - please add tony.cafealt@gmail.com Thanks and Happy New Year.

1.) Can someone please verify the server reboot steps? We've always started by pulling the network cable to force the heads into standby mode. 2.) From the time we hi-lite Restaurant and then hit OFF, how long should it take until the database has stopped? What is the indicator that it is off...

Sun Feb 18 07:14:22 2018 | M1-6745670 | CCS | 0 | ERROR Loading [CaTVCA.dll] | Sun Feb 18 07:14:22 2018 | M1-6745670 | CCS | 0 | ERROR Loading [CaTVCS.dll] | Sun Feb 18 07:14:24 2018 | M1-6745670 | CaHLS | 0 | Driver CaHLS...

We have a series of CC batches that won't settle. We alternately get the errors: "No Response From CA Driver" or "Timeout Awaiting Poll." I've renamed the HISTORY folder a few times and had success with two batches but now the errors persist. From the CC Batch module I've run the diagnostic...

I want to add a discount to my Tracking Group. My operation is open 24/7/365 so my database is always active. Can someone please explain the steps necessary for me to add this discount to the active tracking group in this situation? Thanks in advance for your help.

Yes it has been resolved. Thank you.

Thank you MR54443. Hopefully this does not occur again but if it does I'll try your recommendation. I did not know that it was an option to simply have my processor manually complete the batch. That being said, I'd be happier in the future knowing how to fix the problem.

Is it possible to edit (remove) a record from a credit card batch in Micros? I have a record which is causing a problem when automatically or manually batching. The record is already marked Omit Record but the program still crashes when it reaches this record in the process. Thanks in advance.

Not having had this problem, if I omit these supposedly good records, will I have a chance to settle those or are they simply a loss?

Thank you. I had reviewed each transaction for inconsistencies and found none. On your advice I've done this again. Nothing stands out and record for record, they appear consistent with the exception noted in the original question. In the middle of this short batch (36 records) is number 16...

Micros RES 5.0 Build 5.0.0400..0774) Credit card batches stopped working a few days ago. Easily settled all batches after the batch causing the problem. The problem batch shows Records Omitted: 1. Reviewing the batch there is one record of the 35 with the Omit Record box already checked. Empty...

Moregelen - I'm under the impression that I only get upgrades (I pay cost of labor) if I purchase an annual MSA agreement from my dealership.

Moregelen - When you say it's free are referring its price if under an MSA or to something I might not be aware of? Thanks for your insight.

Where can I find a detailed list of improvements and fixes made with RES 5.4? I'm on 5.0 and am considering the upgrade. Thanks in advance.

What functionality, if any, is built into the Micros 3700 software that would allow me to schedule reports to be emailed throughout the day? If it's not baked in, is there a third-party utility that would do this? I've found in this forum one reference to a third party script but the link is...

I'm probably not providing enough information but transitioning from Res 3 to Res 5 I've found that I cannot reopen a check to edit errors. These are same-day transactions. From the Function screen I select re-open check and then at the pop-up swipe a managers card for authorization. The key...