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Cool. It feels like we are getting close to a solution for this! otoni54: Here are my answers to you... 1. Yes, the fax line needs to be available to make outgoing calls since people are on calls 3 at a time on certain occasions. 2. I may be too much of a newb to answer this correctly, but the...

Hey everyone! Thanks for all of your replies! I really appreciate it. So it is looking like there might be a way to change it in software as otoni54 mentioned... I would like to go that route if I can. I am a computer technician trying to get into the phone world and don't want to create any...

Thanks for the reply. I have the console installed already and I am having a hard time navigating to the place within it where I can change the settings mentioned above. Do you know where I would find that? Thanks for the prompt reply!

Hello everyone. I am working with a KX-TA 824 Hybrid System and am using the KX-TA Maintenance Console to program it. There are 3 CO's, and currently, if no lines are being used, they pick up in the order of 3, 2, 1. I need to change that so it picks up in order 1, 2, 3. I can't seem to find the...