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  1. Marioahp

    Res 3700 5.7 MR6

    Try copying the MDSHosts file to the CAL directories on the server. I forget the exact path but I believe it mirrors the server, that is what fixed it for us (previous employer).
  2. Marioahp

    Micros 3700 Time Card adjustments acknowledgement

    Hi All, just a quick question, does anyone know if Micros RES newer version has an option for employees to acknowledge Time Card adjustments? I know this can be done with SIM but trying to save time by building it on configuration if at all possible.
  3. Marioahp

    Micros Smart Key Next Screen field not working

    Hello all, Just trying to find out if anyone else has ran into this. So we have a few smart keys configured and they work great for what they were originally programmed but now, I need a few of them to go to a different screen after they are pressed. The NEXT field is available on the Smart Key...
  4. Marioahp

    MIcros 5.2 Autosequence Freezing up

    Hi pmegan, I did, nothing worthwhile but the fact that some of the Autoseqs are being delayed for some reason. I am sossy as I did not have email alert on my own thread so I wasn't aware there was a reply :-) We seem to have narrow down the issue to a corrupt 40 Column report and are in the...
  5. Marioahp

    MIcros 5.2 Autosequence Freezing up

    Hello all, although I hvae been a member for a while, this is my first post. We are rolling out RES 5.2 on all of our restaurants and I am having an issue at one particular location. Basically, OPS freezes when they run reports from the terminals (Micros WS4s). This is at random, reports work...
  6. Marioahp

    Nortel BCM 400, calls coming in from outside go to VM

    I FIGURED IT OUT! Somehow, the button that was used for Night ringing lost its programming and the receptionist did not know how to turn it of using the feature button. I found the clue on the following site: http://www.freeitsupport.net/topic/nortel-bcm-night-service I appreciate all your...
  7. Marioahp

    Nortel BCM 400, calls coming in from outside go to VM

    They are both forwarded to 418 (VM) but for calls that are not answered. I did a Feature #4 on both and just for good measure, no dice.
  8. Marioahp

    Nortel BCM 400, calls coming in from outside go to VM

    Hello, My apologies in advance as I am a novice on anything Telephony. I had a request from my office Manager to get a Cordless phone for our receptionist. The phone works and it rings when outside calls come in but now, all calls are forwarded to the General VM and only rings once so she can;t...

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