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When a customer dials 0 in voice mail it rings extension 10 but it never goes into extension 10's voicemail. But if you dial extension 10 from voicemail it will forward to it's box. Why isn't 0 calls going into extension 10's voice mail.

I have the same problem with both of them, when it's playing the evening/weekend greeting it only plays the menu options not the greeting, the morning and afternoon work fine. Also on the Basic I used # for dial by name, it works in evening but not in day. Any help would be great, thanks

I'm running 8.1.67 and all lines were set for ATT1.

I set up AA1 for 1-dial by number, 2-dial by number and 5 to go to AA2. Then I set up selector codes 1-9 to xfer to ext's in AA2, but when I dial in, it hits AA1 and when you select 5 it follows the selection programmed in AA2 not AA1. Has any body else had this problem, and if so how to fix...

I have a customer who says that she listens to messages in box 300 and later will have one of the other girls go in there to listen to them also, when the second girl listens to them they say some of them are missing. I checked to make sure auto save was on, and it was, I also left...